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Basecamp vs Jira vs Trello comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Project Management Software category, the mindshare of Basecamp is 1.0%, up from 0.9% compared to the previous year. The mindshare of Jira is 7.7%, down from 8.2% compared to the previous year. The mindshare of Trello is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira7.7%
Trello2.3%
Basecamp1.0%
Other89.0%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"The solution is very scalable and flexible."
"The timeline management is great."
"In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"Jira is quite easy to use and very simple from my point of view."
"Jira provides substantial analytical aspects, especially in defect categorization and routing."
"It was easy to use. The consultants that we had on board were familiar with it. So, obviously, having a community that had used it before or was familiar with it was a positive thing."
"Trello is not as complex as most of the other products are."
"I organize my boards and tickets in Trello by using all of them, including checklists and labels, and it helps us to really easily filter and easily find all needed tickets."
"Trello has impacted my organization positively by keeping everything very organized and allowing people to keep track of their tasks."
"The installation was extremely straightforward."
"The solution is great for project management."
"I like the user interface's graphics and the general features and functionalities."
"It can be used online or as an application from anywhere."
"I think task management, prioritization, rankings, and collaboration features are useful."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"I would like to see more integration available with more tools."
"It is not intuitive."
"If they want Jira to be the one-stop shop of the view of all of your deliverables, not just from a defect tracking perspective, but also from a requirement perspective, a code perspective, and a testing perspective, it needs to pull out more data and work better as an integration tool."
"There could be an improvement in loading files and images for more than 50 MB. It would be good if it allowed more than 100 MB."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"The tool lacks support for testing aspects, which means we often rely on integrations with other tools for testing purposes. If Jira could incorporate testing modules within its platform, it would eliminate the need for external integrations."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"I want Jira to have more plug-ins, which will allow for more free plug-ins that help with the area of reporting."
"Reporting features could be improved."
"It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated."
"It is somewhat challenging to move to the automation part of Trello."
"Sometimes the notifications are not updated on iOS."
"There doesn't seem to be a good way to organize a parent project, such as an epic card, and then have sub-cards."
"The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors."
"Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
"Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
 

Pricing and Cost Advice

Information not available
"Licensing is on a monthly basis, and it is based on what you use."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"It is very cheap if you forego the local instance and stick to the cloud."
"The price seems reasonable to me. It's very similar to Splunk."
"I am not sure about the pricing, but I know its licensing is on a yearly basis."
"The cost is about $10 per user, per month."
"I do believe that Trello has a licensed version, but I used the free version of the tool with limited capabilities."
"The tool's pricing is average."
"I am tinkering with the free version."
"We are using the open-source version of Trello."
"It is free."
"The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month."
"Trello was free when we used it, but if we wanted many people looped in, we did need to pay a fee."
"We pay $10 per user per month for the product."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Educational Organization
9%
Insurance Company
9%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise11
Large Enterprise11
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not know about the pricing, setup cost, and licensing for Trello because this part was handled by another cowork...
What needs improvement with Trello?
Sometimes I get notifications in one hour, and I would prefer to receive them immediately in just a small stack, such...
 

Comparisons

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Also Known As

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Jira Software
No data available
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: September 2025.
867,341 professionals have used our research since 2012.