We performed a comparison between Barracuda Email Protection and ESET Cloud Apps Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The product is not resource-intensive."
"There are several features that I consider valuable."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The basic features are okay and I'm satisfied with the Defender."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features are security and ease of use."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"There is room for improvement with the UI."
"The phishing and spam filters could use some improvement."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We need a separate license and we don't know how to get the license that is required."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The platform's pricing needs improvement."
"They could simplify the licensing and the pricing."
"I would like to see better integration with other products."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Barracuda Essentials can improve by continually adding more features."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews. Barracuda Email Protection is rated 8.8, while ESET Cloud Apps Protection is rated 9.6. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Fortinet FortiMail, whereas ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP). See our Barracuda Email Protection vs. ESET Cloud Apps Protection report.
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