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Barracuda Email Protection vs ESET Cloud Apps Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
13th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
Email Archiving (2nd), Security Incident Response (7th), Office 365 Protection (4th)
ESET Cloud Apps Protection
Ranking in Email Security
48th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (36th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Barracuda Email Protection is 3.3%, up from 2.1% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection3.3%
ESET Cloud Apps Protection0.5%
Other96.2%
Email Security
 

Featured Reviews

Sherif Fouad - PeerSpot reviewer
Group ICT Manager at a mining and metals company with 501-1,000 employees
Have raised concerns about scanning engines and automation while continuing to rely on layered protection strategies
Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.
LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"At the moment, I am working with Sophos Cloud, Sophos Intercept X; when they introduced the XDR, we used it, and then when they introduced the Optix, we used it, and then we upgraded our subscription with them to MDR, so we are now utilizing Sophos Cloud Central MDR."
"The most valuable features are security and ease of use."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"Barracuda Essentials can improve by continually adding more features."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's graphical user interface (GUI) could be improved visually."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"I would like to see better integration with other products."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
 

Pricing and Cost Advice

"Price-wise, this product is middle-of-the-road."
"Barracuda licensing model is good."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"The product is expensive."
"The price is similar to that of Microsoft 365."
"The price of Barracuda Essentials is better than some of the competing products."
"The solution provides affordable pricing for medium sized industries."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Comms Service Provider
16%
Computer Software Company
13%
Consumer Goods Company
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
ESET Mail Security
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. ESET Cloud Apps Protection and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.