"The most valuable feature is the speed of backup, which is very good compared to other solutions."
"The configuration and the onboarding process are pretty good."
"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."
"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"The performance is good and the interface is user-friendly."
"It is very stable, and I'm very happy with this solution."
"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
"The flexibility is very good."
"The ease-of-use in general is great."
"It is a simple and flexible solution to work with."
"I have found the overall features of the solution very good and there is the option to backup to the cloud."
"The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
"This solution is not complex and you do not have to be too technical to use it."
"Barracuda Backup could use some more integration."
"I would like to see better integration with third-party applications."
"It would be nice to have some reports generated on the usage, but it is not essential."
"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."
"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"There is no training provided, and their technicians are unaware of the features available."
"At the moment, we have a very complex environment. It would take some time to deploy an environment like ours from scratch."
"The pricing is an area of improvement and the mode of marketing it."
"I have experienced some errors, such as failures, but there have not been very many."
"Doesn't include disaster recovery."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage."
"We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete."
"Its scalability should be improved."
Barracuda Backup is ranked 22nd in Backup and Recovery Software with 11 reviews while Veritas Backup Exec is ranked 16th in Backup and Recovery Software with 26 reviews. Barracuda Backup is rated 8.2, while Veritas Backup Exec is rated 7.8. The top reviewer of Barracuda Backup writes "Secure and easy to use, does everything behind the scenes, and lets you restore a particular file without having to do a full restore". On the other hand, the top reviewer of Veritas Backup Exec writes "Excellent backup capabilities with good technical support and a fairly easy initial setup". Barracuda Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault, Acronis Backup and NetApp AltaVault, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Backup, Commvault and Veritas System Recovery. See our Barracuda Backup vs. Veritas Backup Exec report.
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