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Barracuda Backup vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
4.8
Dell NetWorker enhances efficiency and savings, minimizing expenses, and proving valuable despite limited financial insight among some users.
It not only saves time but also protects data.
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.0
Dell NetWorker support is responsive and friendly, but expertise and resolution timeliness vary, with better higher-level assistance.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
From my experience, the technical support from Barracuda receives an eight out of ten.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
6.8
Dell NetWorker scalability experiences vary; some praise its enterprise scalability, while others face challenges with licensing and configurations.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
It is scalable enough for our environment.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
7.9
Dell NetWorker's stability varies by setup; newer versions and best practices improve reliability despite initial version issues.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
Dell NetWorker needs user-friendly improvements, better cloud integration, enhanced support, and automation features to address user dissatisfaction.
The main area for improvement is integration and support for databases.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Dell NetWorker is mid-range priced but has complex licensing; bundling offers savings despite newer competitive options.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
The licensing cost is somewhat expensive.
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
Dell NetWorker offers efficient data protection with automation, scalability, user-friendly GUI, and integration with diverse systems and applications.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Cloud Backup (40th)
Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
85
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Dell NetWorker is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker2.3%
Barracuda Backup0.4%
Other97.3%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
report
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Educational Organization
7%
Financial Services Firm
15%
Comms Service Provider
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
 

Also Known As

LiveVault
NetWorker
 

Overview

 

Sample Customers

Ochsner Health System
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Barracuda Backup vs. Dell NetWorker and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.