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Azure Monitor vs Prometheus-AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Azure Monitor's ROI is mixed: some value its cost-effectiveness and insights, while others question its expense.
Sentiment score
8.5
Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.
Azure Monitor helps prevent impacts on their system.
Cloud Solution Architect at Cloudzant
Using open-source Prometheus saves me money compared to AWS native services.
Senior DevOps Engineer at Alibaba Group
 

Customer Service

Sentiment score
6.1
Azure Monitor's customer service is praised for responsiveness, especially with premium support, but can improve on general knowledge and speed.
Sentiment score
4.0
Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
Software Engineer (DevOps/ SRE) at Sensys LLC
However, the second-line support is good.
Snr. Infrastructure Architect (Data Centre) at LogicEra
I would rate the support for Azure Monitor as a seven.
Cloud Solution Architect at Cloudzant
Prometheus does not offer traditional technical support.
Senior DevOps Engineer at Alibaba Group
 

Scalability Issues

Sentiment score
7.8
Azure Monitor provides scalable solutions for businesses, supports auto-scaling, integrates with tools, but requires careful cost management.
Sentiment score
6.9
Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.
With APM, you can go heavy or you can go light. It just depends on what you want, what your use case is, and how reactive you want to be to system load or resilient to failure.
Consultant at a outsourcing company with 201-500 employees
Azure Monitor is very scalable; there are no issues with scalability for different kinds of businesses.
Cloud Solution Architect at Cloudzant
Prometheus is scalable, with a rating of ten out of ten.
Senior DevOps Engineer at Alibaba Group
 

Stability Issues

Sentiment score
8.3
Azure Monitor is highly stable and reliable, though less agile, with high user ratings and potential cost concerns.
Sentiment score
8.9
Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
Senior DevOps Engineer at Alibaba Group
 

Room For Improvement

Azure Monitor struggles with user-friendliness, integration, complexity, multi-cloud support, proactive monitoring, and requires enhanced usability and cost transparency.
Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components.
Cloud Solution Architect at Cloudzant
My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry.
Consultant at a outsourcing company with 201-500 employees
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Setup Cost

Azure Monitor offers cost-effective variable pricing, but careful management is essential to avoid high expenses for enterprise users.
Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Prometheus is cost-effective for me as it is free.
Senior DevOps Engineer at Alibaba Group
 

Valuable Features

Azure Monitor provides comprehensive real-time monitoring, alerting, and analytics, enhancing security and scalability for seamless infrastructure management.
Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.
I also appreciate the ability to measure feature activity, see what types of devices they are on, follow specific use cases, and measure the amount of traffic going to a particular application.
Consultant at a outsourcing company with 201-500 employees
Azure Monitor full stack visibility in managing applications' health helps with APM, infrastructure monitoring, multi-cloud monitoring, security and compliance monitoring, and DevOps and automation monitoring.
Cloud Solution Architect at Cloudzant
Resource monitoring is essential.
Snr. Infrastructure Architect (Data Centre) at LogicEra
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
Senior DevOps Engineer at Alibaba Group
 

Categories and Ranking

Azure Monitor
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Cloud Monitoring Software (3rd)
Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
 

Mindshare comparison

Azure Monitor and Prometheus-AI Platform aren’t in the same category and serve different purposes. Azure Monitor is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 3.3%, down 8.0% compared to last year.
Prometheus-AI Platform, on the other hand, focuses on Enterprise Asset Management (EAM), holds 1.8% mindshare.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Azure Monitor3.3%
Dynatrace6.6%
Datadog5.5%
Other84.6%
Application Performance Monitoring (APM) and Observability
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.8%
IBM Maximo16.0%
Oracle Enterprise Asset Management7.8%
Other74.4%
Enterprise Asset Management (EAM)
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
21%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components. Azure Monitor is one thing, but within Azure Monitor, you need to bring Log Analyti...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Also Known As

No data available
Utopia Data Quality
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about Azure Monitor vs. Prometheus-AI Platform and other solutions. Updated: September 2025.
879,443 professionals have used our research since 2012.