

Centreon and Azure Monitor compete in the infrastructure monitoring solutions category. Azure Monitor seems to have the upper hand with its extensive cloud resource monitoring, customization, and integration options, making it ideal for cloud-based applications.
Features: Centreon is known for its scalability, advanced alerting capabilities, and flexible reporting features that allow detailed monitoring and customization. Its on-premises capabilities enable robust infrastructure visibility. Azure Monitor provides extensive cloud resource monitoring with high customization and integration options, particularly benefiting cloud applications and environments.
Room for Improvement: Centreon faces challenges like limited third-party integrations, complexity in its UI, and lack of cloud service monitoring. It also needs better API functionality and reporting customization. Azure Monitor requires improvements in user-friendliness and pricing transparency. It also needs enhanced AI-driven automation features and better integration with non-Microsoft cloud services for broader compatibility.
Ease of Deployment and Customer Service: Centreon typically deploys on-premises, supporting hybrid environments, whereas Azure Monitor is more suited to public cloud scenarios, offering strong integration with Azure services. Centreon's technical support has mixed reviews and limited service hours. Azure Monitor benefits from Microsoft's extensive support network but could expand its 24/7 support access for critical issues.
Pricing and ROI: Centreon is cost-effective as an open-source solution with no licensing fees but may incur costs in training and support, and its pricing increases with enterprise features. Azure Monitor uses a pay-as-you-go model that can initially be economical but may result in variable costs due to usage and log storage, complicating long-term budget planning. Both offer great investment value, with Centreon's model being straightforward for fixed assets and Azure's flexibility aligning well with cloud usage demands.
Azure Monitor helps prevent impacts on their system.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
However, the second-line support is good.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
I would rate the support for Azure Monitor as a seven.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
With APM, you can go heavy or you can go light. It just depends on what you want, what your use case is, and how reactive you want to be to system load or resilient to failure.
Azure Monitor is very scalable; there are no issues with scalability for different kinds of businesses.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
Centreon's pricing is not very expensive.
The alerting features definitely help in reducing operational downtime for my customers by allowing us to get notifications in advance and take active actions.
I also appreciate the ability to measure feature activity, see what types of devices they are on, follow specific use cases, and measure the amount of traffic going to a particular application.
Resource monitoring is essential.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
| Product | Mindshare (%) |
|---|---|
| Azure Monitor | 2.6% |
| Centreon | 2.7% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 7 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Azure Monitor delivers comprehensive monitoring across applications and cloud resources, integrating seamlessly with Azure services to enhance performance tracking and telemetry analysis.
Azure Monitor extends monitoring capabilities for applications, infrastructure, and security, featuring easy integration with Azure and third-party tools. It supports dynamic alerting and telemetry, offering log analytics and metrics gathering. Users benefit from its alert system and intuitive dashboards, making it a preferred choice for multi-cloud and infrastructure monitoring across diverse IT environments. While users seek improved query building and interface navigation, they appreciate its scalability and cost-effectiveness.
What key features does Azure Monitor offer?Azure Monitor sees widespread use for infrastructure and application monitoring across industries. Companies rely on it for performance tracking and incident management, often integrating it with Application Insights for enriched data analysis. Organizations use it to monitor servers and cloud services, utilizing its capabilities in DevOps practices and during cloud transformation processes for analyzing database metrics and ensuring efficient application functioning.
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
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