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AWS Shield vs Neustar UltraDDoS [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Shield
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (10th)
Neustar UltraDDoS [EOL]
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Pranav Telang - PeerSpot reviewer
DGM at Airtel Digital
Has enabled multi-layered threat mitigation but still lacks deeper visibility for advanced application attacks
AWS Shield has limited coverage as it only protects against common and high-volume network and transport layer attacks, such as SYN floods. It does not provide inherent protection against more sophisticated layer 7 attacks such as HTTP floods. In such cases, integration with WAF is necessary, which results in additional costs for customers. To protect layer 7, layer 4, and layer 3, customers must implement both solutions. The service also has difficulties with static detection thresholds, which may not be sensitive enough to detect smaller application-specific attacks. While AWS Shield is a key security service, AWS should enhance their expert support with 24/7 response for complex attacks, which is currently limited.
JT
Manager Strategic Planning at Endurance International Group
Identifies a request that comes up multiple times, block holds that particular IP, and lets the genuine traffic pass through
Genuine traffic coming in is still getting better. While I understand that it's some sort of algorithm that is written in this scale, that algorithm can be a little bit better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked. While it is one of the greatest features it can still be improved. I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a good mechanism to analyze trends and trigger events."
"It is quite scalable, and we have not faced any issues with its scalability."
"The automatic detection and mitigation of DDoS attacks in the product operates in real-time and provides satisfactory results."
"I am impressed with the product's multiple features like security."
"The product is easy to use."
"AWS Shield is aligned with the web application firewall (WAF), and they work seamlessly together, primarily working with Elastic Load Balancer, CloudFront, and Route 53 for CDN and DNS services protection."
"We have integrated the tool with Active Directory. The most important feature is that it's transparent and doesn't degrade the performance of our solution. Additionally, it's easy to configure, which is crucial for us. It's easy to use and set up and stops attacks on our servers. We haven't encountered any attack problems because the solution stops them in real-time. AWS Shield specifically focuses on defending against denial-of-service attacks, making it a great solution for that type of threat."
"The solution's ease of use is the most valuable feature."
"In the DDoS it's difficult to validate what is a genuine request from an end user. We've started being able to do that with the logistics that they have set up. With the protection that they have provided, they are able to identify what is valid and what is not valid. We see that a person who is getting DDoS Neustar service is able to block that particular user. However, while they are doing that it doesn't affect other customers on the server."
"Scalability is awesome, and they have grown two folds or three folds since we started using them, with no concerns even as we protect close to 60,000 hosted sites for business and e-commerce customers."
 

Cons

"The product is expensive."
"The management of it is a bit hard. If you don't engineer it on the front side, it is hard to go back in and change it."
"AWS Shield has limited coverage as it only protects against common and high-volume network and transport layer attacks, such as SYN floods."
"The management of it is a bit hard. If you don't engineer it on the front side, it is hard to go back in and change it. It could be improved in terms of architecture requirements and then ongoing support requirements as a secondary component to it. People tend to set up things like this, and they just expect it to work without the care and feeding that needs to go back into it either from an application team or a network environment team."
"The time taken to detect anomalies must be reduced."
"The product should give users more flexibility to customize their security policies according to their requirements."
"We end up having to pay extra for features that AWS adds that we don't need."
"There is an area for improvement regarding health checks. AWS Shield does not come with its own health check functionality."
"I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense."
"Genuine traffic coming in is still getting better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked."
 

Pricing and Cost Advice

"The cost depends on traffic each month, so on average, it costs us between US$200 and US$300 per month."
"It depends on your subscription level and the volume that you're spending with AWS. So, it is very relative to the consumption alignment in your subscription level. It is a well-constructed, scalable pricing option, but it is relative to how much you're spending on AWS. Because the more you spend, typically, the more you get off on services like this. I find it to be comparable to other solutions."
"The tool's pricing is good."
"The tool is cheap."
"We pay $3000 per month for the solution."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
10%
Manufacturing Company
10%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Shield?
The pricing structure for AWS Shield is fair, yet it depends on the specific protections chosen. Enabling Shield Advanced on multiple services such as CloudFront, network load balancer, or Route 53...
What needs improvement with AWS Shield?
Services always benefit from improvements, including AWS Shield. With respect to the Web Application Firewall, current rule-based setups may not be adequately defined or classified. Enhancement of ...
What is your primary use case for AWS Shield?
What do you use it for? How do you use it?
Ask a question
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Also Known As

No data available
Neustar UltraDDoS, UltraDDoS
 

Overview

 

Sample Customers

netflix, dow jones, mapbox, pearson, rovio, youview, moviestar planet, asurion, payplug, hour of code
Choxi
Find out what your peers are saying about Radware, Cloudflare, Imperva and others in Distributed Denial-of-Service (DDoS) Protection. Updated: October 2026.
918,970 professionals have used our research since 2012.