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Akamai App and API Protector vs Neustar UltraDDoS [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
78
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (2nd), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (10th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (16th), Distributed Denial-of-Service (DDoS) Protection (8th), Cloud and Data Center Security (12th)
Neustar UltraDDoS [EOL]
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

M.A. Faisal - PeerSpot reviewer
General Manager at bKash Limited
Advanced protection has secured critical web workloads and provides clear traffic visibility
From a security perspective, there remains a security loophole, as some browsers in the market can bypass the Turnstile solution, which requires approximately 40 seconds to do so. From a performance perspective, this is acceptable. We also tried Google reCAPTCHA, and that can also be bypassed. From a security perspective, I would say neither solution is completely secured. Regarding uptime, we have faced a couple of incidents due to Cloudflare in recent years, so I cannot say we receive 100% uptime for our region. We sometimes face challenges, including downtime and other issues. As a result, we are not receiving 100% uptime from Cloudflare's solution. Since most of our customers are in this region, we need alternatives. We need something more competitive than Cloudflare. Unfortunately, in Bangladesh, Cloudflare has three points of presence already, and we cannot find any other solution provider in Bangladesh as an alternative, which presents another challenge. Competitor solutions have more attack signatures, which ensure better security compared to Cloudflare's predefined configurations. Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements. Cloudflare could improve in this area. Additionally, regarding visibility, Cloudflare has static visibility, but they could adopt dynamic graph features for their customers.
Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
JT
Manager Strategic Planning at Endurance International Group
Identifies a request that comes up multiple times, block holds that particular IP, and lets the genuine traffic pass through
Genuine traffic coming in is still getting better. While I understand that it's some sort of algorithm that is written in this scale, that algorithm can be a little bit better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked. While it is one of the greatest features it can still be improved. I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For businesses that don't have a dedicated security team, I think it's a better product; it's more intuitive for people like us."
"Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
"It's very user-friendly."
"The overall performance of this solution is what makes it one of the best solutions on the market."
"Cloudflare consolidates various capabilities into one product, streamlining processes."
"When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers."
"The solution automatically detects and responds to certain types of traffic based on geolocation."
"The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs."
"It's a very good solution."
"Adaptive stream delivery and WAF protection are valuable."
"The solution can scale extremely well."
"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"Traffic filtering and WAF are valuable."
"The most valuable feature is the DDoS protection, which is the main reason we got it."
"The most valuable feature is the custom rules feature, because many of our customers require a lot of custom rules and, because it's a very customized project for our customers, I think they have the best of everything already."
"Scalability is awesome, and they have grown two folds or three folds since we started using them, with no concerns even as we protect close to 60,000 hosted sites for business and e-commerce customers."
"In the DDoS it's difficult to validate what is a genuine request from an end user. We've started being able to do that with the logistics that they have set up. With the protection that they have provided, they are able to identify what is valid and what is not valid. We see that a person who is getting DDoS Neustar service is able to block that particular user. However, while they are doing that it doesn't affect other customers on the server."
 

Cons

"Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
"The product support needs to be accessible from more places, a wider area of coverage."
"There are some issues with the CDN services."
"Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."
"The installation was complex until I learned what I had to learn."
"The product needs to improve its automation."
"One area of improvement is in the Access Rules. Hypothetically, if we wanted to block or challenge traffic outside of the United States, the only way to currently do that (as far as I know) is to enter every single country outside of the United States."
"We have noticed multiple instances where Cloudflare falsely indicates that our servers are down, even when there is no actual load on them. This makes it challenging for us to identify the exact issue."
"The custom rules must be improved."
"Could integrate more features for each security."
"The interface is a little bit clunky and can be improved."
"The custom rules were difficult to use."
"A lot of piracy happens in India and other countries. If there is a product for protection from piracy, it would be great. For example, there are multiple hackers that hack your event, and there are some channels that pirate and publish the event on some other website. We protect our streaming through DRM and different technologies. We are also protecting the website, but hacking is still happening. If they can work on protecting from piracy, it would be great."
"They are already very flexible, but room for improvement is there. Reports generation could be better and should be improved."
"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."
"The interface is a little bit clunky and can be improved."
"Genuine traffic coming in is still getting better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked."
"I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense."
 

Pricing and Cost Advice

"The solution is expensive when compared to other products but offers unlimited bandwidth."
"The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."
"The tool is a premium product, so it is very expensive."
"Cloudflare's pricing is not much higher and is good for middle-level organizations."
"The product's pricing is minimal compared to other products."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."
"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."
"We don't have any issues with the price."
"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
"The solution is expensive."
"The solution is not expensive."
"Akamai is very expensive."
"Cost depends on the volume of traffic."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
18%
Manufacturing Company
7%
Performing Arts
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are...
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
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Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Neustar UltraDDoS, UltraDDoS
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Choxi
Find out what your peers are saying about Radware, Cloudflare, NETSCOUT and others in Distributed Denial-of-Service (DDoS) Protection. Updated: March 2026.
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