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Akamai App and API Protector vs Neustar UltraDDoS [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
79
Ranking in other categories
CDN (1st), WAN Optimization (4th), Web Application Firewall (WAF) (9th), Distributed Denial-of-Service (DDoS) Protection (2nd), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (15th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (23rd), Distributed Denial-of-Service (DDoS) Protection (10th), Cloud and Data Center Security (15th)
Neustar UltraDDoS [EOL]
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

M.A. Faisal - PeerSpot reviewer
General Manager at bKash Limited
Advanced protection has secured critical web workloads and provides clear traffic visibility
From a security perspective, there remains a security loophole, as some browsers in the market can bypass the Turnstile solution, which requires approximately 40 seconds to do so. From a performance perspective, this is acceptable. We also tried Google reCAPTCHA, and that can also be bypassed. From a security perspective, I would say neither solution is completely secured. Regarding uptime, we have faced a couple of incidents due to Cloudflare in recent years, so I cannot say we receive 100% uptime for our region. We sometimes face challenges, including downtime and other issues. As a result, we are not receiving 100% uptime from Cloudflare's solution. Since most of our customers are in this region, we need alternatives. We need something more competitive than Cloudflare. Unfortunately, in Bangladesh, Cloudflare has three points of presence already, and we cannot find any other solution provider in Bangladesh as an alternative, which presents another challenge. Competitor solutions have more attack signatures, which ensure better security compared to Cloudflare's predefined configurations. Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements. Cloudflare could improve in this area. Additionally, regarding visibility, Cloudflare has static visibility, but they could adopt dynamic graph features for their customers.
Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
JT
Manager Strategic Planning at Endurance International Group
Identifies a request that comes up multiple times, block holds that particular IP, and lets the genuine traffic pass through
Genuine traffic coming in is still getting better. While I understand that it's some sort of algorithm that is written in this scale, that algorithm can be a little bit better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked. While it is one of the greatest features it can still be improved. I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is no service as mature as Cloudflare that is also as easy to use, reliable, and hosted from excellent infrastructure."
"If it was not for CloudFlare, I would have to hire a dedicated resource to manage all this for me."
"The features of Cloudflare were found to be more beneficial and led to the decision to utilize it over other options."
"There are key things that are used for our enterprise customers, such as Lambda and DNS."
"The technical support on offer is excellent; they are very helpful and responsive, and we are quite happy with the level of service they provide to their customers."
"Using the CDN of Cloudflare improved the speed significantly, reducing the page loading times to appropriate levels."
"Stability is great; I love their mechanisms, I love their GUI, I love their front end, I love their behind the scenes, algorithms and everything, it all makes sense."
"Cloudflare has positively impacted our organization by giving us flexibility to manage the DNS part, being quite fast, and allowing us to manage everything from a single dashboard, which is quite handy."
"If you compare it to other products in the market, it's quite holistic in terms of the features that it provides."
"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."
"It is scalable for DDoS."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"The most valuable feature is the custom rules feature. This is because many of our customers require a lot of custom rules. Because it's a very customized project for our customers, I think they have the best of everything already."
"The product has a good user interface."
"We are getting security for each and every API."
"The product has a good UI."
"In the DDoS it's difficult to validate what is a genuine request from an end user. We've started being able to do that with the logistics that they have set up. With the protection that they have provided, they are able to identify what is valid and what is not valid. We see that a person who is getting DDoS Neustar service is able to block that particular user. However, while they are doing that it doesn't affect other customers on the server."
"Scalability is awesome, and they have grown two folds or three folds since we started using them, with no concerns even as we protect close to 60,000 hosted sites for business and e-commerce customers."
 

Cons

"Eventually, things go sideways and require fixes when it would have been easier to prevent the issue initially."
"The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service."
"I would like Cloudflare to offer a dedicated account manager for large enterprise clients like us."
"I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we have reported over the years."
"At the end, it is worth than giving your house keys to the NSA."
"We had to do a lot of digging and back-and-forth with technical support for specific use cases, and it might be helpful to have more screencasts or screenshots for common situations."
"The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful."
"The documentation could improve for Cloudflare DNS."
"The custom rules were difficult to use."
"We are experimenting with EdgeWorkers to write our own code at the Edge level. It could grow to be much better."
"They should allow for multiple security configurations in one account which will enhance the scalability."
"I think there could be an improvement with the integration of more features for each security."
"Customer support has room for improvement."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"The solution could offer even more integrations."
"Genuine traffic coming in is still getting better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked."
"I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense."
 

Pricing and Cost Advice

"The product's pricing is minimal compared to other products."
"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."
"I give the price a five out of ten."
"When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable."
"The solution has many features but there are ones that you need to pay for. Sometimes you have to find out which is available for free and which you have to pay for."
"The pricing for the service is reasonable, neither excessively cheap nor prohibitively expensive. It aligns well with the value of their solution."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"That is one of the great features. I was able to access the majority of the features and services for free."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"Its price is at the medium level. It is not very high. It is also not very low. It serves the purpose."
"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"Akamai is very expensive."
"The product is expensive, but it is worth the money."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
17%
Comms Service Provider
8%
Performing Arts
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise11
Large Enterprise26
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What is your experience regarding pricing and costs for Cloudflare DNS?
The pricing, setup cost, and licensing for Cloudflare are a bit on the higher side overall.
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are...
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What advice do you have for others considering Akamai Web Application Protector?
The primary way Akamai App and API Protector helps manage evolving cyber threats is by considering the impact on reve...
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Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Neustar UltraDDoS, UltraDDoS
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Choxi
Find out what your peers are saying about Radware, Cloudflare, NETSCOUT and others in Distributed Denial-of-Service (DDoS) Protection. Updated: August 2026.
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