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AWS Elastic Disaster Recovery vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
AWS Elastic Disaster Recovery enhanced efficiency and cost-effectiveness by reducing costs, improving recovery, and streamlining system integration.
Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
The recovery process requires fewer people and much less time, which has saved my organization engineering effort and operational time.
Data Engineer at a outsourcing company with 201-500 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.0
AWS Elastic Disaster Recovery's responsive support is rated highly, with quick resolution and effective technical help for enterprise customers.
Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
Helping us in troubleshooting each and every step if we face any issues.
Data Engineer at a outsourcing company with 201-500 employees
Higher tiers offer faster response time and more direct technical help.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
They are very responsive and helpful.
System Engineer at NCCPL
 

Scalability Issues

Sentiment score
7.0
AWS Elastic Disaster Recovery is scalable, supporting seamless growth and replication across diverse environments with automatic recovery features.
Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable because it can protect and replicate multiple servers and workloads, and it runs on AWS infrastructure.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
It is scalable enough for our environment.
System Engineer at NCCPL
 

Stability Issues

Sentiment score
7.5
AWS Elastic Disaster Recovery offers reliable performance, minor lags seldom occur, though costs from data replication can be a concern.
Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
Dell NetWorker is stable.
System Engineer at NCCPL
 

Room For Improvement

AWS Elastic Disaster Recovery users want improved monitoring, documentation, intuitive interface, automation, reporting, cost insights, support, and usability.
Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
Our RPO improved from approximately three to four hours to less than one minute.
Software Engineer at a comms service provider with 11-50 employees
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Solution Architect at Apollo Telecom
To connect to a server, it's necessary to install a client on the server, which is challenging.
System Engineer at NCCPL
 

Setup Cost

AWS Elastic Disaster Recovery offers a cost-effective pay-as-you-go model, despite varying opinions on fairness and contract flexibility.
Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
In my case, since the cloud is basically a pay-as-you-go model, we only pay for the replication storage, data transfer, and small staging instances.
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication minimizes data loss and the cost-efficient staging environment helps reduce infrastructure expenses compared to maintaining a full secondary disaster recovery site.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
 

Valuable Features

AWS Elastic Disaster Recovery ensures efficient, secure, and cost-effective disaster recovery with seamless AWS integration and automated processes.
Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
The low RPO at a seconds-level replication and a fast recovery with a low RTO provide the most cost-effective way, paying mostly for storage until failover.
Software Engineer at a comms service provider with 11-50 employees
Overall, the best combination of AWS Elastic Disaster Recovery is its near real-time replication and quick recovery testing, and this makes the service very useful in real-world scenarios.
Data Engineer at a outsourcing company with 201-500 employees
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
System Engineer at NCCPL
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
20th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Cloud Backup (12th), Disaster Recovery (DR) Software (11th)
Dell NetWorker
Ranking in Backup and Recovery
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.8%, up from 0.4% compared to the previous year. The mindshare of Dell NetWorker is 1.5%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.5%
AWS Elastic Disaster Recovery0.8%
Other97.7%
Backup and Recovery
 

Featured Reviews

KS
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication has protected critical servers and supports seamless disaster recovery drills
Some features that I personally feel can be improved are more simplified monitoring and reporting. As I previously mentioned, the console shows the replication status. If it had more detailed dashboards or built-in reports for DR readiness, it would make it easier for the teams to track everything in one place. Another improvement would be cost visibility and optimization guidance in optimizing the cost and also giving us visibility of it. Because the staging resources and replication storage are running continuously, it would be very helpful for organizations and users if AWS provided clearer cost insights, recommendations, and remediations to optimize the DR environment. It would also be useful if AWS added more automation options for application-level recovery, such as easier ways to handle IP changes, domain name system (DNS) updates, or application dependencies during failover. Additionally, we can simplify the setup and configuration process. For someone new to the service, understanding the staging settings, launch templates, and networking configurations can take some time. Setup simplicity and more detailed monitoring and alerting features would be beneficial. If we could add that, we can easily track the replication health, lag, and potential issues. Instead of relying on other additional tools for monitoring and alerting features, we can rely on AWS Elastic Disaster Recovery itself.
RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
Financial Services Firm
15%
Comms Service Provider
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
After implementing AWS Elastic Disaster Recovery, we significantly improved our disaster recovery metrics. Our RPO improved from approximately three to four hours to less than one minute. While the...
What is your primary use case for CloudEndure Disaster Recovery?
Our main use case for AWS Elastic Disaster Recovery was to ensure that if our primary on-premises data center failed, we could quickly launch EC2 instances in AWS to resume production. The main use...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
 

Also Known As

CloudEndure Disaster Recovery
NetWorker
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Dell NetWorker and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.