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AWS Elastic Disaster Recovery vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
AWS Elastic Disaster Recovery offers cost-effective integration and protection, reducing downtime and expenses without needing additional hardware.
Sentiment score
8.5
Dell NetWorker reduces expenses and improves efficiency, with 60% ROI for some, though not all experienced financial gains.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
 

Customer Service

Sentiment score
8.0
AWS Elastic Disaster Recovery receives praise for excellent customer service, effective issue resolution, and timely enterprise-level support.
Sentiment score
7.0
Dell NetWorker's customer service is praised, but technical support varies, with some users experiencing delays and communication issues.
In case of any issue, they are ready to provide support within the defined SLA timeline.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
 

Scalability Issues

Sentiment score
7.9
AWS Elastic Disaster Recovery is praised for adaptability and scalability, with positive feedback on data replication and performance consistency.
Sentiment score
7.5
Dell NetWorker is praised for scalability and flexibility, despite some upgrade challenges, with generally high ratings from users.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is stable and reliable, despite occasional server issues and concerns over high data replication costs.
Sentiment score
7.8
Dell NetWorker stability varies, with improvements in later versions, and depends on proper implementation and system requirements.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
 

Room For Improvement

AWS Elastic Disaster Recovery needs enhanced UI, automation, issue logging, and affordability, with desired AI-driven features and streamlined processes.
Users criticize Dell NetWorker for its complexity, performance issues, limited features, inadequate support, and insufficient integration and documentation.
This would detail user activity directly in the ACL console for easier debugging and auditing.
In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
 

Setup Cost

AWS Elastic Disaster Recovery provides flexible tiered pricing, but cumulative costs and inflexible contracts can be drawbacks for some users.
Dell NetWorker offers complex capacity licensing with varying prices and potential discounts, competitive yet sometimes costly compared to alternatives.
 

Valuable Features

AWS Elastic Disaster Recovery offers seamless, reliable, and cost-effective cloud replication, ensuring protection, scalability, and security for critical workloads.
Dell NetWorker offers automation, broad compatibility, and efficient data protection with user-friendly interface and robust recovery features.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
30th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Cloud Backup (19th), Disaster Recovery (DR) Software (16th)
Dell NetWorker
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.5%, up from 0.2% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
12%
Healthcare Company
10%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
In its current state, ECL integrates with CloudWatch for basic logging and monitoring, yet improvements could include more detailed logs for specific actions, like when I perform actions such as pu...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
 

Also Known As

CloudEndure Disaster Recovery
NetWorker
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Dell NetWorker and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.