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Avanan vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
7.8
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
4.9
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.8
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Avanan
Ranking in Data Loss Prevention (DLP)
21st
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
19
Ranking in other categories
Email Security (16th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of July 2025, in the Data Loss Prevention (DLP) category, the mindshare of Avanan is 1.2%, down from 2.0% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 6.4%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
13%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s backup and retention services. I've brought this up with the vendor. They told me t...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Avanan vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.