

Microsoft Configuration Manager and Avada Software Infrared360 are both key players in enterprise IT management. While Microsoft Configuration Manager is more budget-friendly and offers seamless integration with Microsoft's ecosystem, Avada Software Infrared360 excels with its robust real-time monitoring and messaging management, which may justify its higher cost for IT infrastructures focusing predominantly on middleware management.
Features: Microsoft Configuration Manager includes software deployment, compliance monitoring, and seamless integration with other Microsoft products. Avada Software Infrared360 offers advanced monitoring and diagnostics, real-time alerting, and comprehensive messaging management specifically tailored for middleware environments.
Room for Improvement: Microsoft Configuration Manager could enhance real-time monitoring features and expand middleware management capabilities. User interface enhancements and improved cross-platform support are also areas of potential growth. Avada Software Infrared360 could benefit from simplifying deployment processes and easing integration with non-middleware-centric systems. Expanding documentation and offering more refined customer onboarding would be advantageous.
Ease of Deployment and Customer Service: Microsoft Configuration Manager offers a streamlined deployment experience integrated into the broader Microsoft ecosystem, supported strongly by Microsoft's vast service network. Avada Software Infrared360, while more complex to deploy across diverse environments, provides specialized support tailored to complex infrastructures, ensuring effective operation.
Pricing and ROI: Microsoft Configuration Manager's competitive pricing suits budget-conscious organizations already leveraging Microsoft technologies, aiding faster ROI. Avada Software Infrared360, though more costly, offers higher ROI for businesses demanding high-level infrastructure and middleware management, making it a valuable investment for specialized needs.
| Product | Market Share (%) |
|---|---|
| Microsoft Configuration Manager | 4.4% |
| Avada Software Infrared360 | 0.6% |
| Other | 95.0% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 64 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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