OpenText SiteScope and Avada Software Infrared360 are two monitoring solutions for IT infrastructure, each offering unique capabilities. Based on user reviews, Avada Software Infrared360 appears to have the upper hand due to its comprehensive features and perceived value despite a higher price point.
What features are offered by OpenText SiteScope in comparison to Avada Software Infrared360?OpenText SiteScope offers robust monitoring capabilities, customizable alerts, and strong customer support. Avada Software Infrared360 provides detailed dashboards, integration features, and a diverse feature set valued for its perceived return on investment.
What areas of improvement can be found in OpenText SiteScope in comparison to Avada Software Infrared360?OpenText SiteScope users suggest enhancing reporting capabilities, reducing false positives, and improving data presentation. Users of Infrared360 note the need for a more intuitive configuration process, better documentation, and smoother setup procedures.
How is the ease of deployment and customer service of OpenText SiteScope in comparison to Avada Software Infrared360?OpenText SiteScope users report a straightforward deployment process and commendable customer service. Infrared360 users experience a slightly more complex deployment but generally encounter better response times and support quality.
What setup costs and ROI can be seen with OpenText SiteScope in comparison to Avada Software Infrared360?OpenText SiteScope's pricing is seen as competitive with a good return on investment due to predictability and lower setup costs. Infrared360 presents a higher initial cost, but users feel justified by the advanced features and overall performance.
| Product | Market Share (%) |
|---|---|
| OpenText SiteScope | 0.6% |
| Avada Software Infrared360 | 0.2% |
| Other | 99.2% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 20 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.
OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.
With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.
OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.
OpenText SiteScope Features
OpenText SiteScope has many valuable key features. Some of the most useful ones include:
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