We performed a comparison between Auvik Network Management (ANM) and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
"Among the most valuable features are the hardware life cycle and configuration backups, when applicable... When it does show you the hardware life cycle for, say, a Cisco device and the configuration backup, that's the most useful aspect for me as a network engineer."
"The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue."
"I love that Auvik can automatically back up the configuration of switches and firewalls."
"Auvik seamlessly integrates with our ticketing system ConnectWise, which provides a basic alert via email. I also like how it automatically draws the network map and how you can easily filter by the alerts. If you click on the type of alert, it'll show you all the other alerts of that same type."
"The ability to put in individualized SNMP checks that might not be in the automated playbook is a valuable feature."
"The instant email alerts Auvik sends are valuable because every second counts when a device is down."
"It's all intuitive and straightforward. The out-of-the-box alerts provided everything I needed, but I've made a couple of additional alerts. You can schedule maintenance windows in Auvik, and the solution won't send any alerts during that time."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp has an easy installation process."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The mapping automatically finds all the interfaces but tags some of them incorrectly. For instance, if it can't find how a CPU interface is connected, it will use the MAC address last seen on the router and sometimes attribute cloud-connected devices to the route, but it's not actually there. That's not a true connection."
"I want to see improvements to the interface, as it's data-heavy and challenging to navigate. This makes it harder to delegate and have junior staff look around and figure out the solution. A more straightforward interface would be a welcome improvement, whether by making it cleaner or more intuitive."
"They can improve its monitoring capabilities for the physical servers or operating systems. At the moment, they do have some visibility. Even though you don't buy Auvik for monitoring your servers, and it is more for network monitoring, it would be nice if they can do end-to-end monitoring so that you don't have to use a different tool for operating system monitoring. You can get all the information from Auvik."
"Some of the discovery methodologies could be improved upon. It removes the device that is offline, but when that gets added back, if there is any custom information saved for that device, such as it's a smartphone, you have to change and reenter the information all over again. It would be nice to not have to manually modify certain devices that get added to the network."
"I would like a Power BI-style dashboard that you could show to a non-technical person with metrics like the number of devices accessing wireless, the amount of internet, total issues resolved each month, etc."
"The deployment could be better. It's something that we've done recently. Auvik uses something called a collector, and I added a collector to our main site. I only added it to the main site, but when it came to adding additional sites because this was in the testing phase, I had to reconfigure that collector. It wasn't overly clear about how to do that and how to share. They call it sharing a collector. I had to mess around a bit to reconfigure that collector and add some new sites."
"Something else I would like to see would be additional vendors for the hardware life cycle. Right now, they mainly focus on Cisco stuff, which is fine, but not every customer we have uses Cisco."
"Price sensitivity is an issue in the country where we use Auvik because of our exchange rate. It would be helpful if they could offer a slightly more affordable price in this region. I'd also like to see Auvik introduce more AI-driven features."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"The graphical user interface needs to be improved from version to version."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"It can be improved by including script-based scheduling."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 133 reviews while ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews. Auvik Network Management (ANM) is rated 8.8, while ControlUp is rated 8.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Zabbix, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our Auvik Network Management (ANM) vs. ControlUp report.
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