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Auvik Network Management (ANM) vs ControlUp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
196
Ranking in other categories
Network Monitoring Software (2nd), Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)
ControlUp
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.7%, down from 0.7% compared to the previous year. The mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool."
"Auvik has alerts that help you be proactive by telling you when something is behaving abnormally."
"The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications."
"They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"Auvik is phenomenal at network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly."
"The switch backups are great. If a switch goes down or gets fried, we can just plug in a new switch and be good to go."
"The topology map is good. It shows each device and whether it has a safe connection, how long it has been connected, and its activities. That's really helpful. Knowing the map helps our efficiency."
"The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp has an easy installation process."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
 

Cons

"I would like Auvik to alert on IP conflicts."
"If there was a way to do some sort of remote desktop control for endpoints from Auvik, that would be an interesting feature because we have another product that we use for endpoint control to remote into somebody's computer. If Auvik had that, we might move from the other tool into the product that Auvik would offer."
"We have some clients that are rather large and the topology display can be a little bit of a mess. For smaller organizations, Auvik is perfect... But for some of our larger clients, the topology view is almost unusable."
"It's missing the license checker feature. We are using Salesforce and the license is a really crucial part of the development, and we have to monitor it. Now, I have to write a script and then run it on a random Linux box and get a notification if it's expiring. It's a really specific feature. I'm not sure Auvik will develop it."
"When we deal with larger networks, the current interface is difficult to navigate around the network map because of the volume of devices."
"The mapping automatically finds all the interfaces but tags some of them incorrectly. For instance, if it can't find how a CPU interface is connected, it will use the MAC address last seen on the router and sometimes attribute cloud-connected devices to the route, but it's not actually there. That's not a true connection."
"The price shouldn't be an issue for a larger organization, but a smaller organization or an MSP might struggle because the billing is per device. You're paying for your firewalls and devices that appear on the network. If you have a smaller organization with an extensive network, your revenue won't be able to support that cost. That's probably the biggest downside for me."
"The network map can become quite cramped if there are too many devices connected to one access port at the same time."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It can be improved by including script-based scheduling."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Most reports give information about the top 100 devices, but not all of the devices."
"The graphical user interface needs to be improved from version to version."
 

Pricing and Cost Advice

"They charge for switches and some networking hardware, but everything else is free."
"Auvik is a good product and worth the premium price tag for a lot of people."
"The price is reasonable."
"Auvik's pricing is generally reasonable."
"It is a little more on the expensive side, but I feel that it is a premium product. It is good."
"I'm an engineer, so I'm unfamiliar with the cost of Auvik and the other options on the market. My advice to those concerned about pricing is to do their homework and compare all the offerings. They could also demo Auvik to see if it meets their needs and justifies the cost."
"The pricing could be tiered so that you get a discount for more devices. We're fairly early on in the billing process, but it could be slightly cheaper."
"I believe that Auvik is one of the most expensive tools, but it is also the best."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
14%
Computer Software Company
13%
Healthcare Company
12%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.
What needs improvement with Auvik?
The interface is good yet could be improved. There are many elements that could be changed in the interface itself. There should be some sort of chart or alerting within the dashboard. In the overv...
What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
What is your primary use case for ControlUp Real-time?
We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...
 

Overview

 

Sample Customers

Information Not Available
B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Find out what your peers are saying about Auvik Network Management (ANM) vs. ControlUp and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.