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Auvik Network Management (ANM) vs BigPanda comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Auvik Network Management boosts efficiency and productivity by automating network tasks, reducing costs, and enhancing IT operations.
Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
The time has been reduced from hours to minutes, and costs have also decreased.
Software Engineer at Bahwan CyberTek
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer support is praised for knowledge, responsiveness, and effective troubleshooting, despite rare slow responses.
Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management excels in scalability, adaptability, and easy setup, efficiently supporting diverse users across various enterprise sizes.
Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is praised for its stability and 99% uptime, with proactive alerts minimizing disruption during maintenance.
Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
 

Room For Improvement

Auvik needs better customization, automation, and integration for improved reporting, alerting, and user-friendly network management and visualization.
BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
 

Setup Cost

Auvik's pricing per network device is flexible, scalable, and valued for its features, despite being considered expensive by some.
BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
The setup is very straightforward, and the pricing is not high, making it easily affordable for new startups or small firms.
Software Engineer at Titanslab Inc.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
 

Valuable Features

Auvik Network Management improves network visibility, efficiency, and trust with its intuitive platform, real-time monitoring, and automation features.
BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
216
Ranking in other categories
Network Monitoring Software (4th), Network Troubleshooting (1st), Cloud Monitoring Software (6th), Network Traffic Analysis (NTA) (2nd)
BigPanda
Ranking in IT Infrastructure Monitoring
21st
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (9th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.7% compared to the previous year. The mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
BigPanda0.7%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

AmanThakkar - PeerSpot reviewer
Software Engineer at Titanslab Inc.
Network automation has reduced troubleshooting time and supports faster issue resolution
The biggest and best feature I have experienced with Auvik Network Management (ANM) is automatic network discovery, along with features such as topology map, instant alerts, real-time monitoring, easy remote access, and simple dashboards. Among those features, I find automatic network discovery to be the most useful because it gives a clear picture of the entire network without having to create manual diagrams. It is very easy to use Auvik Network Management (ANM), so even a new team member can quickly understand the network because everything is displayed in a very clear way. Auvik Network Management (ANM) has positively impacted our organization by reducing troubleshooting time, improving network visibility, providing a very clear picture, and helping us support multiple client networks and environments very efficiently. We have noticed a 35 to 40% improvement in troubleshooting speed, less manual work in documenting any network system, faster responses to network issues, and better uptime with the client networks.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
24%
Manufacturing Company
10%
Outsourcing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business155
Midsize Enterprise32
Large Enterprise25
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
My experience with pricing, setup cost, and licensing is average. The cost is typically higher for these kinds of tools, so it is moderate.
What needs improvement with Auvik?
Auvik Network Management (ANM) can be improved with better reporting options. While there are options for reporting, having more clarity would be helpful, along with more advanced analytics and mor...
What is your primary use case for Auvik?
Our main use case for Auvik Network Management (ANM) is to monitor and manage the client networks, helping us to track the network devices and identify issues quickly to monitor the performance and...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
 

Overview

 

Sample Customers

Information Not Available
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Find out what your peers are saying about Auvik Network Management (ANM) vs. BigPanda and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.