We performed a comparison between Auvik Network Management (ANM) and BigPanda based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automated network topology map is excellent; it shows connected networks, where they're going, and what they're visible on."
"The TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop."
"It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it."
"The primary reason I wanted Auvik was SNMP. It discovers all the MIBs and pulls them. That's how it can monitor the things that other platforms don't."
"The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground."
"The most advantageous feature is the ability to back up the configuration settings on switches and routers."
"The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications."
"Auvik's reliability is impressive."
"The program is very stable."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"One of the most valuable features of BigPanda is its user-friendly interface."
"The solution is user-friendly and has good performance and certification."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot."
"The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists."
"The price shouldn't be an issue for a larger organization, but a smaller organization or an MSP might struggle because the billing is per device. You're paying for your firewalls and devices that appear on the network. If you have a smaller organization with an extensive network, your revenue won't be able to support that cost. That's probably the biggest downside for me."
"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."
"The only area that I dislike about the solution is the lack of exportability."
"I would like to be able to get a little bit more granularity in turning on and off alerts because I get flooded with alerts. It gives too much information at times."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"We're having difficulties with Auvik's regular maintenance windows. They do the maintenance on the cloud side, which affects the on-prem collectors that gather the logs from the different network assets."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The usability needs to improve, because it is a pure code environment."
"The solution could improve by having better integration."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"BigPanda attempts a little of everything and fails at most."
"Lacks sufficient dashboard features."
"The cost of this product is too high compared to New Relic."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 133 reviews while BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews. Auvik Network Management (ANM) is rated 8.8, while BigPanda is rated 7.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Zabbix, whereas BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus. See our Auvik Network Management (ANM) vs. BigPanda report.
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