Automox and Symantec Endpoint Security Enterprise compete in the endpoint security solutions category. Automox leads in pricing and support, while Symantec's robust features justify its higher cost according to user reviews.
Features: Automox offers automated patching, a user-friendly experience, and cross-platform support. Symantec Endpoint Security Enterprise provides advanced threat protection, integration capabilities, and comprehensive security controls. Users find Symantec's features more extensive and effective despite Automox being easier to use.
Room for Improvement: Automox needs better reporting capabilities and more integrations. Performance speed and usability enhancements in specific functions are needed for Symantec Endpoint Security Enterprise. Automox requires better functionalities, while Symantec needs a more fluid experience.
Ease of Deployment and Customer Service: Automox deployment is straightforward, and its customer support is highly regarded. Symantec Endpoint Security Enterprise is more complex to deploy but offers extensive support options. Automox provides a smoother experience with simple deployment and helpful customer service compared to the more challenging setup of Symantec.
Pricing and ROI: Automox has competitive pricing and quick ROI, attracting cost-conscious buyers. Symantec Endpoint Security Enterprise, though more expensive, offers value through extensive features, making it a worthwhile long-term investment. Users report better short-term ROI with Automox, while Symantec's long-term benefits justify the initial cost.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
The solution is exceptionally stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security Enterprise | 0.5% |
| Automox | 0.3% |
| Other | 99.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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