Automox vs SuperOps.ai comparison

Automox and SuperOps.ai are both solutions in the Patch Management category. Automox is ranked #14 with an average rating of 9.0, while SuperOps.ai is ranked #21 with an average rating of 7.0. Automox holds a 2.2% mindshare in PM, compared to SuperOps.ai’s 2.4% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 100% of SuperOps.ai users who would recommend it.

Automox

Read 20 Automox reviews

2,112 Views
908 Comparison Views

100% willing to recommend

SuperOps.ai

Read 1 SuperOps.ai review

806 Views
613 Comparison Views

100% willing to recommend

Automox

SuperOps.ai

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Automox and SuperOps.ai based on real PeerSpot user reviews.

Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management.

To learn more, read our detailed Patch Management Report (Updated: March 2026).

Buyer's Guide

Patch Management

March 2026

Download the complete report

Helped 885,789 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automox

Ranking in Patch Management

14th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Vulnerability Management (37th), Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th)

SuperOps.ai

Ranking in Patch Management

21st

Average Rating

7.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (11th)

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of Automox is 2.2%, down from 3.8% compared to the previous year. The mindshare of SuperOps.ai is 2.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Mindshare Distribution
Product	Mindshare (%)
Automox	2.2%
SuperOps.ai	2.4%
Other	95.4%

Patch Management

Featured Reviews

Raphael Tiji

Senior Software Engineer at AT&T

Unified patching and remote access have strengthened security and reduced support overhead

Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.

Read full review

Pradip Dey

Chief Solution Architect at Express Systems Limited (ESL)

Monitoring tool, user-friendly and interactive but experienced an issue with integration

The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automox has positively impacted my organization by reducing operational costs, saving two to three hours of time, and reducing data security risks."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"Automox is without a doubt the easiest patching tool I have ever used."

"Automox has saved us on multiple tasks at least 10 to 15 hours a week."

"Its flexibility is most valuable."

"Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform."

More Automox pros

"The customer service and support are very good."

Cons

"Automox can be improved because the notification app sometimes gets stuck preparing to restart, which means users have to restart manually, and that is time-consuming."

"However, we have encountered several performance issues, particularly with the remote access tool."

"Automox can be improved by offering another form of two-factor authentication instead of just waiting for the email, which would be easier."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"It should have integrated workstation access. So, there should be a remote desktop feature."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"It should have integrated workstation access. So, there should be a remote desktop feature."

More Automox cons

"I found some issues when I integrated the accounting software with Xero."

Pricing and Cost Advice

"Its licensing for a year was nine grand. There was no additional fee."

"The product is a great value."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The cost is very reasonable compared to the competition."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"We are on the premium licensing, which is the one that has the API capability that we use."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

More Automox pricing and cost advice

"It is affordable."

See which vendors are best for you

Use our free recommendation engine to learn which Patch Management solutions are best for your needs.

See recommendations

885,789 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

Manufacturing Company

Financial Services Firm

Computer Software Company

Performing Arts

10%

Computer Software Company

10%

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

No data available

Questions from the Community

What needs improvement with Automox?

Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.

See all answers

What is your primary use case for Automox?

Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...

See all answers

What advice do you have for others considering Automox?

Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...

See all answers

What is your experience regarding pricing and costs for SuperOps.ai?

I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.

See all answers

What needs improvement with SuperOps.ai?

I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...

See all answers

What is your primary use case for SuperOps.ai?

We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.

See all answers

Comparisons

NinjaOne vs Automox

Compared 11% of the time

Microsoft Intune vs Automox

Compared 8% of the time

Microsoft Configuration Manager vs Automox

Compared 7% of the time

Tanium vs Automox

Compared 7% of the time

Rapid7 Metasploit vs Automox

Compared 7% of the time

More Automox Competitors

Kaseya VSA vs SuperOps.ai

Compared 35% of the time

Atera vs SuperOps.ai

Compared 14% of the time

NinjaOne vs SuperOps.ai

Compared 12% of the time

Datto Remote Monitoring and Management vs SuperOps.ai

Compared 11% of the time

N-able N-sight Remote Monitoring & Management vs SuperOps.ai

Compared 7% of the time

More SuperOps.ai Competitors

Product Reports

Buyer's Guide

Automox

March 2026

Download Automox product report

Buyer's Guide

Remote Monitoring and Management (RMM)

March 2026

Download SuperOps.ai product report

Overview

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

SuperOps.ai offers an IT management platform catering to the demands of modern IT organizations, streamlining operations with its efficient tools and functionalities.

SuperOps.ai is designed to enhance operational efficiency for IT teams by providing an integrated suite of tools focused on automation, monitoring, and service management. It helps users manage IT assets, automate repetitive tasks, and streamline service desk operations. Its intuitive interface and robust functionality meet the needs of IT professionals seeking to improve workflow and productivity. Room for improvement includes expanding customization options to better align with user preferences.

What are the standout features of SuperOps.ai?

Integrated IT Asset Management: Centralizes asset information for easy access and management.
Service Desk Automation: Simplifies ticket handling with automated workflows and notifications.
Remote Monitoring: Allows proactive monitoring of systems to ensure optimal performance.
User Collaboration Tools: Enhances team communication and project collaboration.

What ROI can users expect when using SuperOps.ai?

Increased Efficiency: Automated workflows reduce manual intervention, saving time.
Improved Asset Visibility: Centralized asset data aids in making informed decisions.
Higher Productivity: Streamlined processes enhance team output.
Enhanced Monitoring: Early detection of issues prevents potential downtime.

SuperOps.ai is implemented across industries such as IT services, consulting, and various sectors needing robust IT management. By catering to specific industry needs, it provides professionals with tailored tools to resolve IT challenges effectively.

Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management. Updated: March 2026.

DOWNLOAD NOW

885,789 professionals have used our research since 2012.

See our list of best Patch Management vendors.

We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.