Automic Automation Intelligence [EOL] vs Fortra's Automate comparison

Why PeerSpot?

The compared Broadcom and Fortra solutions aren't in the same category. Fortra is ranked #4 in RPA , with an average rating of 8.7, and holds a 2.7% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 97% of Fortra users who would recommend it.

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Executive Summary

We performed a comparison between Automic Automation Intelligence [EOL] and Fortra's Automate based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation.

To learn more, read our detailed Workload Automation Report (Updated: August 2026).

Buyer's Guide

Workload Automation

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS Scheduler

Featured Reviews

Latha Viswanathan

Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees

Automation has replaced nightly monitoring and delivers reliable, unified job scheduling

We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

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Dalibor Sefcik

Personal Assistant at Centrum.sk

Saves time on manual processes and provides alerts on special scenarios

The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

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Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's worth its weight in gold and we cannot get rid of it now."

"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."

"JAMS saves us on the order of thousands of hours per year."

"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

More JAMS Scheduler pros

"The Action Packs are a good feature."

"The tool's online manuals and documentation are good. Its user interface is user-friendly."

"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."

"The most valuable features for my client are timing and scheduling."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"I would recommend Automate because it has made my work much easier."

"I can say it's a very good product, it has very good results and it is well suited for my requirements, and everything more or less I've been able to create in line with what the client requires."

"I actually quite liked the no-coding functionality."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Fortra's Automate has become a digital worker that performs our clicks, data entry, file handling, and system actions that are done manually, helping us to automate them."

More Fortra's Automate pros

Cons

"I would enhance the compatibility feature of JAMS because sometimes when the server is under high load, it does not inform us and we cannot get answers."

"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"The documentation is not super... It's not as quick and slick as I'd like it to be."

"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."

"To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH agent in the current version, which has been a problem for a while."

More JAMS Scheduler cons

"The job reporting feature needs improvement."

"Integration of the solution could be improved."

"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."

"Areas that have room for improvement in Fortra's Automate include that advanced transformations sometimes require custom scripts, as the pure no-code option is limited."

"The licensing cost is high, as per my perspective, in the automation with Fortra's Automate."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

More Fortra's Automate cons

Pricing and Cost Advice

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"For what it does, the product is priced very well."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

More JAMS Scheduler pricing and cost advice

"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."

"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

11%

Comms Service Provider

10%

Manufacturing Company

Construction Company

13%

Comms Service Provider

13%

Performing Arts

13%

Outsourcing Company

11%

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	16
Large Enterprise	23

No data available

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	14
Large Enterprise	11

Questions from the Community

What is your experience regarding pricing and costs for JAMS?

I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...

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What needs improvement with JAMS?

In terms of improvements, I believe JAMS can enhance its user interface for better user experiences. I would like to ...

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What is your primary use case for JAMS?

My primary use case for JAMS is enterprise workload automation and batch job orchestration. I use it to schedule and ...

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What is your primary use case for HelpSystems AutoMate?

I mainly use Fortra's Automate to automate routine IT tasks and schedule workflows, which reduces manual work. I auto...

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What is your experience regarding pricing and costs for Fortra Automate?

The setup cost is free, but I believe it is a little expensive.

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What needs improvement with Fortra Automate?

Fortra's Automate could be improved as the reporting could be more flexible, and some advanced workflows could be eas...

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Comparisons

Control-M vs JAMS Scheduler

Compared 10% of the time

AutoSys Workload Automation vs JAMS Scheduler

Compared 8% of the time

Stonebranch vs JAMS Scheduler

Compared 7% of the time

VisualCron vs JAMS Scheduler

Compared 6% of the time

Redwood RunMyJobs vs JAMS Scheduler

Compared 6% of the time

More JAMS Scheduler Competitors

Automic Automation vs Automic Automation Intelligence [EOL]

Compared 13% of the time

Control-M vs Automic Automation Intelligence [EOL]

Compared 12% of the time

Stonebranch vs Automic Automation Intelligence [EOL]

Compared 12% of the time

Tidal by Redwood vs Automic Automation Intelligence [EOL]

Compared 10% of the time

Rocket Zena vs Automic Automation Intelligence [EOL]

Compared 8% of the time

More Automic Automation Intelligence [EOL] Competitors

UiPath Platform vs Fortra's Automate

Compared 11% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 8% of the time

Automation Anywhere vs Fortra's Automate

Compared 5% of the time

Nintex RPA vs Fortra's Automate

Compared 4% of the time

OpenText Operations Orchestration vs Fortra's Automate

Compared 3% of the time

More Fortra's Automate Competitors

Product Reports

Buyer's Guide

JAMS Scheduler

September 2026

Download JAMS Scheduler product report

Buyer's Guide

Workload Automation

August 2026

Automic Automation Intelligence [EOL] report

Download Automic Automation Intelligence [EOL] product report

Buyer's Guide

Fortra's Automate

September 2026

Download Fortra's Automate product report

Also Known As

No data available

Terma Suite

HelpSystems Automate, Automate

Interactive Demo

JAMS Software

Demo not available

Broadcom

Demo not available

Fortra

Overview

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order.

Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system.

JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop.

Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS.

For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly.

The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number.

JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

JAMS Software

Automic Automation Intelligence [EOL] offers advanced workload automation and analytics, enabling users to optimize and manage complex IT environments efficiently. It handles large-scale job scheduling with ease, ensuring seamless operations in IT infrastructures.

Automic Automation Intelligence [EOL] provides comprehensive workload automation capabilities designed to support complex IT landscapes. By enabling predictive analytics, it ensures accurate forecasting and capacity planning. It seamlessly integrates multiple scheduling tools, offering a unified perspective on job workflows. This capability helps organizations maintain operational efficiency, reduce downtime, and improve decision-making.

What are the standout features?

Predictive Analytics: Offers insights into future job performance, helping in proactive issue resolution.
Centralized Management: Streamlines multiple job scheduling tools into a single interface for better visibility.
Scalability: Efficiently manages large-scale job scheduling demands without compromising on performance.

Why should you consider the potential ROI?

Improved Efficiency: Automates routine tasks, freeing up resources for strategic activities.
Reduced Downtime: Anticipates and mitigates potential failures, ensuring uninterrupted operations.
Enhanced Decision-Making: Provides analytics-driven insights, assisting in informed decision-making.

In sectors such as finance and telecommunications, Automic Automation Intelligence [EOL] is implemented to manage complex workflows and ensure compliance. Its analytical features provide businesses with critical insights into workflows, helping them adapt to industry demands and regulatory changes efficiently.

Broadcom

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: August 2026.

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