Automic Automation Intelligence [EOL] vs Tidal by Redwood comparison

Broadcom and Tidal Software by Redwood are both solutions in the Workload Automation category. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Oct 5, 2025

Automic Automation Intelligence [EOL] and Tidal by Redwood are competing automation solutions. Tidal by Redwood is seen as superior due to its extensive feature set.

Features: Automic Automation Intelligence [EOL] provides extensive scalability, comprehensive analytics capabilities, and suitability for various environments. Tidal by Redwood offers robust scheduling features, automation flexibility, and advanced feature integration, enabling complex automated operations.

Ease of Deployment and Customer Service: Automic Automation Intelligence [EOL] offers a manageable deployment process with responsive customer support, easing the setup in traditional environments. Tidal by Redwood's deployment is more complex, but effective support channels provide timely assistance.

Pricing and ROI: Automic Automation Intelligence [EOL] has a competitive pricing structure with compelling ROI for budget-conscious organizations. Tidal by Redwood's higher initial investment is offset by comprehensive functionality, providing greater long-term value.

To learn more, read our detailed Workload Automation Report (Updated: July 2026).

Buyer's Guide

Workload Automation

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Featured Reviews

Latha Viswanathan

Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees

Automation has replaced nightly monitoring and delivers reliable, unified job scheduling

We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

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Dalibor Sefcik

Personal Assistant at Centrum.sk

Saves time on manual processes and provides alerts on special scenarios

The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This feature helps my team day-to-day by running hundreds and hundreds of jobs on JAMS in a timely fashion, which is extremely important and sensitive, providing a lot of reporting to the entire firm and beyond."

"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."

"In summary, this product is top class."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

More JAMS pros

"The Action Packs are a good feature."

"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."

"The tool's online manuals and documentation are good. Its user interface is user-friendly."

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"You will enjoy the features of it; it is a great tool."

More Tidal by Redwood pros

Cons

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

"The documentation is not super... It's not as quick and slick as I'd like it to be."

More JAMS cons

"The job reporting feature needs improvement."

"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."

"Integration of the solution could be improved."

"The reporting is kind of lacking and not super awesome."

"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."

"From an administrative point of view, I wouldn't give really high marks to the solution."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause."

"The other thing is that the performance of the web interface has not been great; the web interface can be sluggish at times and we've got to recycle it to get it to be more responsive."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."

"Setting up the initial product was a little hard."

More Tidal by Redwood cons

Pricing and Cost Advice

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"For what it does, the product is priced very well."

More JAMS pricing and cost advice

"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."

"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."

"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"Our annual maintenance cost is competitive for what we have and what they do."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"I have had no issues with the licensing."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Manufacturing Company

16%

Construction Company

13%

Performing Arts

11%

University

10%

Financial Services Firm

17%

Construction Company

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	14
Large Enterprise	23

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What is your experience regarding pricing and costs for JAMS?

I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...

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What needs improvement with JAMS?

To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connect...

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What is your primary use case for JAMS?

My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A s...

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Comparisons

Control-M vs JAMS

Compared 12% of the time

AutoSys Workload Automation vs JAMS

Compared 8% of the time

Stonebranch vs JAMS

Compared 8% of the time

VisualCron vs JAMS

Compared 7% of the time

ActiveBatch by Redwood vs JAMS

Compared 4% of the time

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Automic Automation vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Stonebranch vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Control-M vs Automic Automation Intelligence [EOL]

Compared 13% of the time

AppWorx Workload Automation vs Automic Automation Intelligence [EOL]

Compared 10% of the time

Redwood RunMyJobs vs Automic Automation Intelligence [EOL]

Compared 8% of the time

More Automic Automation Intelligence [EOL] Competitors

Control-M vs Tidal by Redwood

Compared 12% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 7% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 5% of the time

Arvato streamworks vs Tidal by Redwood

Compared 5% of the time

Stonebranch vs Tidal by Redwood

Compared 4% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

July 2026

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Buyer's Guide

Workload Automation

July 2026

Automic Automation Intelligence [EOL] report

Download Automic Automation Intelligence [EOL] product report

Buyer's Guide

Tidal by Redwood

July 2026

Download Tidal by Redwood product report

Also Known As

No data available

Terma Suite

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Broadcom

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order.

Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system.

JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop.

Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS.

For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly.

The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number.

JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

JAMS Software

Automic Automation Intelligence [EOL] offers advanced workload automation and analytics, enabling users to optimize and manage complex IT environments efficiently. It handles large-scale job scheduling with ease, ensuring seamless operations in IT infrastructures.

Automic Automation Intelligence [EOL] provides comprehensive workload automation capabilities designed to support complex IT landscapes. By enabling predictive analytics, it ensures accurate forecasting and capacity planning. It seamlessly integrates multiple scheduling tools, offering a unified perspective on job workflows. This capability helps organizations maintain operational efficiency, reduce downtime, and improve decision-making.

What are the standout features?

Predictive Analytics: Offers insights into future job performance, helping in proactive issue resolution.
Centralized Management: Streamlines multiple job scheduling tools into a single interface for better visibility.
Scalability: Efficiently manages large-scale job scheduling demands without compromising on performance.

Why should you consider the potential ROI?

Improved Efficiency: Automates routine tasks, freeing up resources for strategic activities.
Reduced Downtime: Anticipates and mitigates potential failures, ensuring uninterrupted operations.
Enhanced Decision-Making: Provides analytics-driven insights, assisting in informed decision-making.

In sectors such as finance and telecommunications, Automic Automation Intelligence [EOL] is implemented to manage complex workflows and ensure compliance. Its analytical features provide businesses with critical insights into workflows, helping them adapt to industry demands and regulatory changes efficiently.

Broadcom

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

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