Automation Anywhere vs OpenText Intelligent Capture comparison

Automation Anywhere and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Automation Anywhere is ranked #3 with an average rating of 8.3, while OpenText is ranked #5 with an average rating of 8.5. Automation Anywhere holds a 3.2% mindshare in IDP, compared to OpenText’s 7.5% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Automation Anywhere

Read 557 Automation Anywhere reviews

485 Views
308 Comparison Views

95% willing to recommend

OpenText Intelligent Capture

Read 7 OpenText Intelligent Capture reviews

1,696 Views
711 Comparison Views

100% willing to recommend

Automation Anywhere

OpenText Intelligent Capture

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Automation Anywhere and OpenText Intelligent Capture based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. OpenText Intelligent Capture Report (Updated: April 2025).

Buyer's Guide

Automation Anywhere vs. OpenText Intelligent Capture

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Ranking in Intelligent Document Processing (IDP)

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

557

Ranking in other categories

Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (2nd)

OpenText Intelligent Capture

Ranking in Intelligent Document Processing (IDP)

5th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.2%, down from 3.6% compared to the previous year. The mindshare of OpenText Intelligent Capture is 7.5%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Shital Funde

Managar at a computer software company with 1,001-5,000 employees

A powerful solution for custom scripting but .NET knowledge is required

Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere is scalable and capable of adapting to any new requirements and technologies."

"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us. We are able to work on a project, identify a use case, come up with a design spec, and execute and build a bot within a span of six to eight weeks. In nine to ten weeks, we are able to go live, which reduced complexity. Once we go live, the user interface and the user experience are extremely good."

"We reduce the time that scientists spend on manual tasks and put them on more value-added work."

"Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool."

"There are ready plugins and connectors to integrate with APIs for common systems like Oracle or Microsoft."

"It save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project."

"We have saved 60 to 70 percent on operations."

"Improved Efficiency : Post RPA services, the efficiency and accuracy of the processes have increased tremendously and now the employees can focus more on important research and analysis work."

More Automation Anywhere pros

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The solution is very powerful because it allows for custom scripting."

"The automated version of the vendor invoice management is great."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

Cons

"Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it."

"Companies need to better justify the ROI before usage - otherwise, they might spend money on things unnecessarily."

"Providing a desktop version rather than focusing on the cloud is essential. Only UiPath offers a studio environment for desktop application development."

"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."

"The AISense recorder in Automation Anywhere needs improvement in resilience and OCR capabilities, particularly in comparison to UiPath's superior OCR functionality."

"Having some more pre-mapping and pre-setup analysis of what you're going to be doing with it would be helpful."

"The Automation Anywhere calibrating needs to be more user-friendly to avoid human error."

"There is a limitation with Automation Anywhere where if you want to build your own packages and deploy them, it is very difficult."

More Automation Anywhere cons

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"The setup is medium complexity."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

Pricing and Cost Advice

"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."

"This is a value for the money product."

"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."

"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."

"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."

"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."

More Automation Anywhere pricing and cost advice

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

12%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What do you like most about OpenText Intelligent Capture?

The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.

See all answers

What needs improvement with OpenText Intelligent Capture?

The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...

See all answers

What is your primary use case for OpenText Intelligent Capture?

It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...

See all answers

Comparisons

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Compared 28% of the time

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Compared 10% of the time

Python RPA vs Automation Anywhere

Compared 7% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

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ABBYY Vantage vs OpenText Intelligent Capture

Compared 25% of the time

UiPath Document Understanding vs OpenText Intelligent Capture

Compared 16% of the time

Tungsten TotalAgility vs OpenText Intelligent Capture

Compared 13% of the time

Amazon Textract vs OpenText Intelligent Capture

Compared 11% of the time

Hyland Brainware vs OpenText Intelligent Capture

Compared 8% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

April 2025

Download Automation Anywhere product report

Buyer's Guide

OpenText Intelligent Capture

April 2025

Download OpenText Intelligent Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

OpenText Captivas

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

Automation Anywhere vs. OpenText Intelligent Capture

April 2025

Free Report: Automation Anywhere vs. OpenText Intelligent Capture

Find out what your peers are saying about Automation Anywhere vs. OpenText Intelligent Capture and other solutions. Updated: April 2025.

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