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OpenText Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 7.4%, up from 7.4% compared to the previous year. The mindshare of UiPath Document Understanding is 11.0%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath Document Understanding11.0%
OpenText Capture7.4%
Other81.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"The solution is very powerful because it allows for custom scripting."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"Scalability-wise, I rate the solution a nine out of ten...The solution's technical support is good."
"This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system."
"Document classification is very good."
"OCR technology is undoubtedly the most valuable feature and the feasibility of integrating data processes with AI and machine learning models is fascinating."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"UiPath Document Understanding's image file extraction feature is the best in any OCR solution."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"The most valuable feature in UiPath Document Understanding is the identification of the fields column in the PDF documents."
 

Cons

"The setup is medium complexity."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement."
"The interface has room for improvement."
"There is also room for improvement in long-running table extraction. If a table continues for more than 10 pages, in some cases, we have observed that it only extracts six or seven pages and skips the last pages."
"One area of improvement for UiPath Document Understanding is the accuracy of handwritten documents. While the solution supports handwritten documents, the accuracy percentage is not as high as desired."
"I would like to see more integration of artificial intelligence. That's being implemented, but it would be a massive improvement to the solution's document processing. If UiPath achieves intelligent document processing, it will be far better than anything on the market. There are currently some limitations with the fields that could be addressed using a GPT engine. With an integrated AI model, you wouldn't need to create your taxonomy. You would only need to provide some prompts, such as "What is the property name?" It will store that as a variable."
"UiPath Document Understanding requires more database connectors."
"There could be a feature similar to ChatGPT where when you ask about a document, you get an answer about what is there in that document. If possible, this kind of feature can be incorporated so that you do not need to open a file and take the value. It should directly detect that instead of opening and validating the document. Such a feature will speed up the process."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"I find the pricing to be somewhat on the higher side."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"It is expensive. The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year. They have also increased the bot prices."
"Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
"UiPath is a pricey tool for small customers."
"The last time we implemented UiPath Document Understanding the price was high."
"Document Understanding's price is quite high."
"UiPath Document Understanding is priced high compared to its competition."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Insurance Company
10%
Government
10%
Financial Services Firm
17%
Computer Software Company
16%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise25
 

Questions from the Community

What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
It can be cheaper, but for the work it does, it's decent. It's not a very affordable solution.
What needs improvement with UiPath Document Understanding?
For UiPath Document Understanding, there is a possibility for improving accuracy with multilingual documents, especially handwritten ones. It doesn't have very great accuracy, particularly for hand...
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath Document Understanding and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.