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OpenText Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 7.8%, up from 7.4% compared to the previous year. The mindshare of UiPath Document Understanding is 12.4%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"The most valuable feature is the ability for humans to train the bot."
"UiPath Document Understanding is user-friendly, with an easy-to-use self-trained model, and the OCR it provides does a good job even with scanned PDFs."
"It shortens the time of extracting data by 70 to 80%."
"The best feature is pre-labeling, as it eliminates the need to manually label each data point."
"In UiPath Document Understanding, I use two extractors. One is the Intelligent Form Extractor and the other is the Machine Learning Extractor. The first one is very useful and user-friendly. When we have a single template or two to three templates, Intelligent Form Extractor is much easier to use. But if we have multiple templates, it's better to go with ML Extractor as you can train the model with different templates."
"Document Understanding's best features are the action center and verification mode."
"UiPath provides a useful feature that allows us to classify documents as invoices or not."
"The most valuable feature is key-value pair and table extraction."
 

Cons

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"UiPath Document Understanding has challenges with handwriting and screenshots."
"We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number."
"Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one step ahead. It is faster than UiPath."
"They could work on the digitizing and classification of documents."
"The rising annual licensing cost of UiPath's Document Understanding product is a major turnoff for users."
"UiPath Document Understanding requires more database connectors."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"I find the pricing to be fair."
"Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
"I do not know about its price, but for large organizations, UiPath is cheap, whereas, for small organizations, UiPath is high. For example, if 500 licenses are needed for one company, UiPath is cheap. If only 5 licenses are required, UiPath is costly."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
"The cost per license is significant, approaching ten thousand dollars."
"UiPath Document Understanding is priced high compared to its competition."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Manufacturing Company
10%
Government
10%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
The small bundle that UiPath sells for Document Understanding is 60,000 units or pages. Clients need to come close to 60,000 pages a year or more.
What needs improvement with UiPath Document Understanding?
The main area for improvement for UiPath Document Understanding is pricing. They are cutting out the middle market because 60,000 pages are very high for that segment. To have that, they have to pa...
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath Document Understanding and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.