ManageEngine Password Manager Pro and Auth0 are evaluated by users in the password management category. Users prefer ManageEngine for support and pricing while Auth0 is valued for its features.
Features: ManageEngine Password Manager Pro is praised for secure password sharing, integration with IT infrastructure, and comprehensive access controls. Auth0 stands out for advanced authentication protocols, seamless SSO capabilities, and robust security measures.
Room for Improvement: Users suggest that ManageEngine Password Manager Pro could enhance its performance speeds and expand its compatibility with various platforms. Auth0 users recommend improved documentation and more intuitive configuration processes.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro offers a straightforward deployment model and receives positive feedback for responsive customer support. Auth0, though slightly complex to deploy due to its advanced feature set, also garners favorable reviews for customer service.
Pricing and ROI: ManageEngine Password Manager Pro is valued for cost-effectiveness and clear ROI, making it suitable for budget-conscious buyers. Auth0, despite a higher setup cost, justifies its price through premium features and solid ROI.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
The tool is very scalable and meets our customers' needs.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
The most valuable feature of Auth0 is its customizability.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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