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AudioCodes Mediant Cloud SBC vs Oracle Enterprise Session Border Controller comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AudioCodes Mediant Cloud SBC
Ranking in Session Border Controllers (SBC)
1st
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Oracle Enterprise Session B...
Ranking in Session Border Controllers (SBC)
3rd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Session Border Controllers (SBC) category, the mindshare of AudioCodes Mediant Cloud SBC is 24.1%, down from 27.0% compared to the previous year. The mindshare of Oracle Enterprise Session Border Controller is 10.1%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Session Border Controllers (SBC) Mindshare Distribution
ProductMindshare (%)
AudioCodes Mediant Cloud SBC24.1%
Oracle Enterprise Session Border Controller10.1%
Other65.8%
Session Border Controllers (SBC)
 

Featured Reviews

Adriel Silva Camargos - PeerSpot reviewer
Analista de Telefonia at Nwi Telecom
Remote telephony has transformed daily operations and secures complex voice networks for agencies
In my opinion, AudioCodes Mediant Cloud SBC could be improved with more security features and VPN capabilities when you think of a SaaS machine, Software as a Service in the cloud. If AudioCodes Mediant Cloud SBC had the possibility of having that within the system, a more mature security module, it would minimize the need to keep creating that in Amazon Elastic, in DigitalOcean, in Contabo, whichever platform, in Azure, or wherever you place your machine. If it matures more, that would be very interesting.I would like to reinforce that this security is different from cloud infrastructure compared to on-premises, on site at the client. When we are using an on-site AudioCodes Mediant Cloud SBC, we are only exposing one IP on the internet, opening a port, from a machine that is in the cloud. It is completely exposed, with the firewall issue. My comments and advice about AudioCodes Mediant Cloud SBC include adding VPN and connected networks. The cloud infrastructure is a different paradigm, so it requires more care in cloud architecture. If AudioCodes Mediant Cloud SBC itself provides this security aspect with an increasingly robust firewall, it reduces this external work of managing the security infrastructure.
PuneetSingh - PeerSpot reviewer
Cloud Tech Support Speacialist at a consultancy with 10,001+ employees
Stable, flexible, and offers reasonable pricing
One area for improvement with Oracle SBC is its complexity, which can make it challenging for non-technical users to manage effectively. It requires a high level of technical expertise to understand and manage the device efficiently. Simplifying the user interface and providing more user-friendly management tools could help make it more accessible to a wider range of users. I would like to add a more user-friendly interface to Oracle SBC, with a focus on GUI-based management to simplify operations for end users and clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AudioCodes Mediant Cloud SBC had a positive impact on my organization in terms of flexibility, being able to place a VoIP proxy with an external IP to provide extension authentication via the internet in a secure, isolated way, directing that internally to the client's PBX, which generated flexibility for the company, security, and increased productivity, including during the COVID pandemic."
"Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I think its governance and security is good, as it is data protected."
"AudioCodes Mediant Cloud SBC has positively impacted my organization by significantly reducing deployment times that previously required high levels of physical infrastructure setup, leading to quicker new site setups and eliminating the need for extensive training for engineers on cloud configurations, thus facilitating easier adoption and better scalability."
"AudioCodes Mediant Cloud SBC has positively impacted my organization as it has become part of our product suite, and none of our solutions deploy without it, reflecting its crucial importance."
"AudioCodes Mediant Cloud SBC is very flexible for handling calls and manipulating calls, and it is very good for doing internal manipulations and routings, both of SIP headers and of delivering calls to special destinations."
"AudioCodes Mediant Cloud SBC has positively impacted my organization in many ways, because once we configure things and start working, we rarely see call issues or server issues happening and from a hardware or resource perspective it is really nice and does not bother my day-to-day operational life much, which I feel is really good."
"I would advise others looking into using AudioCodes Mediant Cloud SBC that it is a nice product with good troubleshooting capability, and it is easy to configure compared to other SBCs, such as Oracle or Genband."
"The stability of AudioCodes Mediant Cloud SBC is outstanding, with uptime near one hundred percent, and updates only take about five minutes."
"This solution is the Swiss army knife of border controllers."
"The most valuable features of Oracle Enterprise Session Border Controller are interoperability with different vendors and security, and it's a good solution to have a firewall between the PSTN companies and the client network."
"From my perspective, there are no additional costs once the solution is live, which is beneficial because it works well and is steady."
"The best thing about the Oracle SBC is its flexibility to work with various PBX systems and communication platforms like Cisco, Genesys, and Microsoft Teams."
"It is a specialized and stable tool that can accomplish what you need it to do in session border control."
"Assisted with interpretability, security hardening and protection services."
 

Cons

"I think AudioCodes Mediant Cloud SBC could be improved because when I was logged in using the admin account and created another account on the SBC, deleting the admin account was allowed, which could lead to losing all the environment setup and configuration, preventing access to the existing SBC."
"A point in the main use case that I believe could evolve and further facilitate my work is the replacement of modules."
"A single configuration page for all devices could be an improvement for AudioCodes Mediant Cloud SBC."
"Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I feel that its reliability is not one hundred percent accurate, particularly in analyzing SIP issues and log-related problems."
"Customer support from AudioCodes has been good since 2009, and while they have improved over time and align with top players such as Microsoft and Cisco, there is still room for improvement, particularly at the tier one level, despite a strong escalation process."
"My advice to others looking into using AudioCodes Mediant Cloud SBC is to skip this."
"I rate AudioCodes customer support eight out of ten because while they offer considerable assistance, there is occasional lack of concrete information or confirmation, particularly regarding bugs or issues encountered."
"AudioCodes Mediant Cloud SBC can be improved by adding more monitoring features on the interface itself."
"I would like to add a more user-friendly interface to Oracle SBC, with a focus on GUI-based management to simplify operations for end users and clients."
"However, it could have more stability."
"Oracle Enterprise Session Border Controller could improve by having more information in the management options and having overall better features for the companies that use it."
"Like every product it has some small bugs, but would be better with real improvement in evolution of the virtualization process of the product itself."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
8%
Manufacturing Company
12%
Computer Software Company
12%
Comms Service Provider
11%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AudioCodes Mediant Cloud SBC?
For pricing, I am not on the sales team, but I know we manage licensing by purchasing it directly from AudioCodes Mediant Cloud SBC vendor and using an OVOC server to dynamically assign the license...
What needs improvement with AudioCodes Mediant Cloud SBC?
I think AudioCodes Mediant Cloud SBC could be improved because when I was logged in using the admin account and created another account on the SBC, deleting the admin account was allowed, which cou...
What is your primary use case for AudioCodes Mediant Cloud SBC?
My main use case for AudioCodes Mediant Cloud SBC is for Teams Direct Routing setup, providing the enterprise voice solution to customers to have the voice calling feature from Microsoft Teams to t...
Ask a question
Earn 20 points
 

Also Known As

E-SBC
No data available
 

Overview

 

Sample Customers

EPK, American Axle & Manufacturing, Georgia Military College, POLYPLASTIC Group, Telmex, Telmex, Freudenberg, Allen Independent School District, ViewQwest
Silkroad
Find out what your peers are saying about AudioCodes Mediant Cloud SBC vs. Oracle Enterprise Session Border Controller and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.