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AudioCodes Mediant Cloud SBC vs Cisco Unified Border Element comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AudioCodes Mediant Cloud SBC
Ranking in Session Border Controllers (SBC)
1st
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cisco Unified Border Element
Ranking in Session Border Controllers (SBC)
3rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Session Border Controllers (SBC) category, the mindshare of AudioCodes Mediant Cloud SBC is 21.3%, down from 31.2% compared to the previous year. The mindshare of Cisco Unified Border Element is 21.5%, up from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Session Border Controllers (SBC) Mindshare Distribution
ProductMindshare (%)
AudioCodes Mediant Cloud SBC21.3%
Cisco Unified Border Element21.5%
Other57.2%
Session Border Controllers (SBC)
 

Featured Reviews

Holger Bunkradt - PeerSpot reviewer
Enterprise Voice At Glueckkanja Ag Solution Architect at Glueck & Kanja Consulting AG
Cloud telephony has delivered secure teams calling and seamlessly connected legacy voice devices
The best feature of AudioCodes Mediant Cloud SBC is the security part because I can use the internal firewall of AudioCodes Mediant Cloud SBC and easily configure classification to allow only SIP communication from configured providers. Additionally, AudioCodes support is reachable twenty-four hours a day, seven days a week and provides excellent professional services. The internal firewall and classification features help my organization by allowing only connections from Microsoft to prevent unauthorized access. For instance, we faced an issue where an attacker used an AWS IP range to emulate the Microsoft SBC for PSTN calls, but with classification, we only allowed connections from Microsoft, and the firewall settings enabled us to open media ports dynamically when the SIP connection is authorized. AudioCodes offers a lot of different hardware and live services for AudioCodes Mediant Cloud SBC, and they also use LifeHub for bot configuration, allowing us to utilize bots for AI. We receive a comprehensive range of voice-related devices with the option to get Teams devices from AudioCodes, ensuring we have a single vendor for Microsoft Teams, which is advantageous given AudioCodes' extensive experience in voice competence and twenty-four hour professional service.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
12%
Healthcare Company
9%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

E-SBC
Cisco Session Border Control
 

Overview

 

Sample Customers

EPK, American Axle & Manufacturing, Georgia Military College, POLYPLASTIC Group, Telmex, Telmex, Freudenberg, Allen Independent School District, ViewQwest
Nationwide