In my opinion, AudioCodes Mediant Cloud SBC could be improved with more security features and VPN capabilities when you think of a SaaS machine, Software as a Service in the cloud. If AudioCodes Mediant Cloud SBC had the possibility of having that within the system, a more mature security module, it would minimize the need to keep creating that in Amazon Elastic, in DigitalOcean, in Contabo, whichever platform, in Azure, or wherever you place your machine. If it matures more, that would be very interesting.I would like to reinforce that this security is different from cloud infrastructure compared to on-premises, on site at the client. When we are using an on-site AudioCodes Mediant Cloud SBC, we are only exposing one IP on the internet, opening a port, from a machine that is in the cloud. It is completely exposed, with the firewall issue. My comments and advice about AudioCodes Mediant Cloud SBC include adding VPN and connected networks. The cloud infrastructure is a different paradigm, so it requires more care in cloud architecture. If AudioCodes Mediant Cloud SBC itself provides this security aspect with an increasingly robust firewall, it reduces this external work of managing the security infrastructure.
It would be nice if we could use AI on AudioCodes Mediant Cloud SBC to automatically configure it. The upcoming firmware version will support replacing the public certificates required for Teams, so I have no further requests. Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I believe it would be beneficial to use AI for configuration and troubleshooting. I notice that AudioCodes is already incorporating AI services with their live service, ensuring governance and security are well managed.
My understanding regarding potential improvements for AudioCodes Mediant Cloud SBC suggests the need for alignment with additional public cloud providers beyond just AWS and Azure to enhance their marketplace presence. The improvement I would recommend is to align AudioCodes Mediant Cloud SBC with other public clouds, beyond merely being available on AWS and Azure.
Learn what your peers think about AudioCodes Mediant Cloud SBC. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
AudioCodes Mediant Cloud SBC is a Session Border Controller designed to streamline communication in cloud environments. It provides robust security, easy integration with existing systems, and support for multiple communication protocols.With the rise of cloud-based communications, companies need a reliable tool like AudioCodes Mediant Cloud SBC to manage voice services seamlessly. It ensures high availability and scalability while protecting calls from external threats. This tool integrates...
In my opinion, AudioCodes Mediant Cloud SBC could be improved with more security features and VPN capabilities when you think of a SaaS machine, Software as a Service in the cloud. If AudioCodes Mediant Cloud SBC had the possibility of having that within the system, a more mature security module, it would minimize the need to keep creating that in Amazon Elastic, in DigitalOcean, in Contabo, whichever platform, in Azure, or wherever you place your machine. If it matures more, that would be very interesting.I would like to reinforce that this security is different from cloud infrastructure compared to on-premises, on site at the client. When we are using an on-site AudioCodes Mediant Cloud SBC, we are only exposing one IP on the internet, opening a port, from a machine that is in the cloud. It is completely exposed, with the firewall issue. My comments and advice about AudioCodes Mediant Cloud SBC include adding VPN and connected networks. The cloud infrastructure is a different paradigm, so it requires more care in cloud architecture. If AudioCodes Mediant Cloud SBC itself provides this security aspect with an increasingly robust firewall, it reduces this external work of managing the security infrastructure.
A single configuration page for all devices could be an improvement for AudioCodes Mediant Cloud SBC.
It would be nice if we could use AI on AudioCodes Mediant Cloud SBC to automatically configure it. The upcoming firmware version will support replacing the public certificates required for Teams, so I have no further requests. Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I believe it would be beneficial to use AI for configuration and troubleshooting. I notice that AudioCodes is already incorporating AI services with their live service, ensuring governance and security are well managed.
My understanding regarding potential improvements for AudioCodes Mediant Cloud SBC suggests the need for alignment with additional public cloud providers beyond just AWS and Azure to enhance their marketplace presence. The improvement I would recommend is to align AudioCodes Mediant Cloud SBC with other public clouds, beyond merely being available on AWS and Azure.