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Atlassian Confluence vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Atlassian Confluence centralizes knowledge, reduces onboarding time, and offers cost-effective advantages by enhancing information sharing and process management.
Sentiment score
6.8
Users acknowledge OpenText Application Quality Management's complexity but appreciate its efficiency, cost savings, improved traceability, and enhanced performance.
 

Customer Service

Sentiment score
6.6
Atlassian Confluence support is responsive but seen as limited, with premium support and a strong online community aiding users.
Sentiment score
6.2
OpenText Application Quality Management's service varies; some experience responsiveness and satisfaction, while others note delays and inconsistencies.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
 

Scalability Issues

Sentiment score
7.3
Atlassian Confluence is praised for effective scalability, handling growth smoothly, though some cost and performance issues may arise.
Sentiment score
7.3
OpenText Application Quality Management is scalable yet may face licensing and custom workflow challenges in large-scale deployments.
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable with rare issues, usually due to hardware, memory, or storage constraints, rated highly by users.
Sentiment score
7.2
OpenText Application Quality Management is stable with minimal downtime; updates improve glitches, yet infrastructure occasionally impacts performance.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

Atlassian Confluence struggles with search, pricing, user interface, editing, integration, administrative roles, and reporting features needing improvement.
OpenText Application Quality Management needs improved integration, UI, reporting, reduced cost, and enhanced usability for better performance and flexibility.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Improvements are needed so that the system can continue running without creating a new run.
As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
 

Setup Cost

Atlassian Confluence's pricing varies by setup choice, user licensing, and plugins, with potential annual increases of 5-10%.
OpenText Application Quality Management’s pricing is high, suited for large enterprises, with flexible options and economical cloud solutions available.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

Atlassian Confluence offers intuitive navigation, flexible collaboration, JIRA integration, and plugins, making it a versatile document management tool.
OpenText ALM Quality Management offers robust reporting, flexible management, integrations, and real-time updates, enhancing efficiency and coordination.
This tool provides a single repository for interacting with the entire team.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (4th), Test Management Tools (1st)
 

Mindshare comparison

Atlassian Confluence and OpenText Application Quality Management aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 15.1%, down 18.2% compared to last year.
OpenText Application Quality Management, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 5.5% mindshare, up 5.3% since last year.
Corporate Portals (Enterprise Information Portals)
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
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Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
Educational Organization
49%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
 

Also Known As

Confluence
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: June 2025.
860,168 professionals have used our research since 2012.