We performed a comparison between Alluvio Aternity and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity provides useful functionalities including monitoring machine health and performance data, tracking desktop application usage, offering customization options, measuring UXI score, and ensuring endpoint visibility. Datadog offers dashboards, error reporting, a user-friendly interface, log analysis, and infrastructure monitoring capabilities. Alluvio Aternity has opportunities to enhance its reporting capabilities, customization of asset management, performance counters, and options for monitoring databases. Datadog could improve in terms of usability, integration, intuitiveness of user interfaces, learning curve, monitoring external websites, and SSL security, among other areas.
Service and Support: Alluvio Aternity's customer service provides prompt and skilled technical support, ensuring high levels of satisfaction. Although local support is available, more complex technical inquiries may require assistance from overseas engineers. Datadog's customer service has received varied feedback, with some users praising its helpful and responsive nature. However, others have encountered slow or unresponsive support, especially in the Asia-Pacific region.
Ease of Deployment: The setup process for Alluvio Aternity was praised for being excellent, simple, and convenient. It involved installing agents on PCs using Microsoft's SCCM solution. The setup for Datadog was generally seen as uncomplicated and direct, although some users found it slightly intricate and necessitated additional adjustments or collaboration with multiple teams.
Pricing: Users generally find the setup cost for Alluvio to be affordable and satisfactory. Opinions regarding Datadog's pricing and licensing are mixed. Some users perceive Datadog as costly and perplexing, while others find it reasonable when compared to alternative options.
ROI: Alluvio emphasizes expense management for ROI, while Datadog's ROI has a range of outcomes, including positive sentiments and the possibility for growth.
Comparison Results: Based on user feedback, Alluvio Aternity is recommended over Datadog due to its straightforward and intuitive setup process. Users appreciate Alluvio Aternity for its effortless deployment of agents and low maintenance requirements. Furthermore, Alluvio Aternity offers valuable insights into machine health and performance, customization options, and an easily navigable interface. Ultimately, the simplicity and user-friendly nature of Alluvio Aternity make it the preferred option.
"Other features we use heavily are the WiFi analyzer, the Skype for Business analyzer, and the troubleshooting functionalities. We also use the Device Health quite religiously here for troubleshooting devices that are unhealthy, when we're talking about things like high CPU or memory consumption, or file system problems within the users' workstations."
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"Being able to proactively identify issues on user systems."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The most valuable aspect of the solution is the APM."
"It has a nice UI."
"Its logs are most valuable."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."
"We really like the charts and visualization."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The solution allows flexibility and heightened observability for presenting data, creating indicators, and setting service-level objectives."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"I would say the reporting capabilities of this product could use room for improvement."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"I would like Alluvio Aternity to be certified by the IRAP for petrol companies in Australia."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"This service could be less costly."
"I would like better navigability across pages."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"It does not have the best interface."
Alluvio Aternity is ranked 19th in Application Performance Monitoring (APM) and Observability with 37 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Alluvio Aternity is rated 8.4, while Datadog is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics. See our Alluvio Aternity vs. Datadog report.
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