

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
Atera's automation capabilities stand out because we can create new users and customers efficiently.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Mindshare (%) |
|---|---|
| Atera | 0.5% |
| vRealize Network Insight | 0.8% |
| Other | 98.7% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 43 |
Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.
Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.
What are Atera's key features?Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.
vRealize Network Insight provides deep visibility into network flows, intuitive visualization, and real-time monitoring. It identifies communication patterns and offers insights into east-west traffic within data centers, simplifying complex network analysis and troubleshooting.
This platform enhances efficiency in firewall management and supports microsegmentation with an intuitive interface. Its integration with VMware products and natural language querying adds value. Users use it for optimizing network flows, planning NSX deployments, and visualizing traffic. It assists in applying security policies, tracking data center flows, and building network architecture by providing advanced insights for policy refinement, ensuring network performance and compliance.
What are the key features of vRealize Network Insight?In specific industries, vRealize Network Insight is implemented to optimize network architecture, manage application dependencies, and enhance security measures. Companies utilize its analytical capabilities to refine policies and ensure robust network performance and security compliance, particularly in complex and hybrid cloud environments.
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