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Atera vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Atera boosts efficiency and cuts costs with remote management, software integration, fixed pricing, and automation, enhancing business value.
Sentiment score
1.0
vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.
 

Customer Service

Sentiment score
8.5
Atera's support team offers quick resolution, accessible help, valued security measures, and improves through user feedback.
Sentiment score
4.0
vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.
It's difficult to find necessary documentation, open tickets, and get support.
Virtualization Specialist at a computer software company with 51-200 employees
We are paying too much for technical support from VMware.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Scalability Issues

Sentiment score
7.8
Atera is scalable for small to large companies, with intuitive setup and robust API integration, ideal for growth.
Sentiment score
7.6
vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable, with minor issues quickly addressed and regular updates enhancing functionality.
Sentiment score
1.0
vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Room For Improvement

Atera needs improved integration, support, and customization across identity management, mobile, network monitoring, and technician control features.
vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Virtualization Specialist at a computer software company with 51-200 employees
 

Setup Cost

Atera's pricing model offers cost-effective scalability and predictability, with unlimited devices and savings compared to competitors, ideal for enterprises.
vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Virtualization Specialist at a computer software company with 51-200 employees
 

Valuable Features

Atera provides robust remote access, automation, and monitoring tools, enhancing productivity and user satisfaction with its intuitive interface.
vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Virtualization Specialist at a computer software company with 51-200 employees
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
33rd
Ranking in IT Infrastructure Monitoring
37th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)
vRealize Network Insight
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
38th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.3%, up from 0.0% compared to the previous year. The mindshare of vRealize Network Insight is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Atera0.3%
vRealize Network Insight0.7%
Other99.0%
IT Infrastructure Monitoring
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Shaijith KB - PeerSpot reviewer
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Comms Service Provider
7%
Computer Software Company
7%
Manufacturing Company
14%
Computer Software Company
12%
Healthcare Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
 

Also Known As

No data available
Arkin
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about Atera vs. vRealize Network Insight and other solutions. Updated: December 2025.
880,685 professionals have used our research since 2012.