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Arctic Wolf AWN CyberSOC vs Sophos Managed Threat Response comparison

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Featured Review
Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. Sophos Managed Threat Response and other solutions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not.""Security protection is the best feature of this product."

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"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely.""It is stable and scalable. It has good technical support.""Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it.""The most valuable feature is threat hunting."

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Cons
"It can sometimes take up to an hour to get notification of a problem and that's a long time.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

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"Once in a great while, an update fails.""One of the limitations that we have found is with communications and the languages in different countries.""There is room for improvement in performance and upgrades.""It could be more secure."

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Pricing and Cost Advice
Information Not Available
  • "The cost of the solution is based on how many users use it."
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    Questions from the Community
    Top Answer: 
    Security protection is the best feature of this product.
    Top Answer: 
    Licensing is paid monthly with an annual contract which we can upgrade as needed. It's based on the number of users and number of elements. It's a fixed monthly rate based on the number of elements… more »
    Top Answer: 
    I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard… more »
    Top Answer: 
    It is stable and scalable. It has good technical support.
    Top Answer: 
    I have recommended this solution and would rate it at five on a scale from one to ten.
    Ranking
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    8.0
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    Overview

    To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.

    Threat Notification Isn’t the Solution – It’s a Starting Point
    Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

    With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

    Offer
    Learn more about Arctic Wolf AWN CyberSOC
    Learn more about Sophos Managed Threat Response
    Sample Customers
    Madison Memorial Hospital, Bay Federal Credit Union, Zelle LLP, Maslon LLP
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider13%
    Government5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider16%
    Manufacturing Company10%
    Educational Organization7%
    Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. Sophos Managed Threat Response and other solutions. Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Arctic Wolf AWN CyberSOC is ranked 3rd in Managed Detection and Response (MDR) with 2 reviews while Sophos Managed Threat Response is ranked 7th in Managed Detection and Response (MDR) with 4 reviews. Arctic Wolf AWN CyberSOC is rated 8.0, while Sophos Managed Threat Response is rated 8.6. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of Sophos Managed Threat Response writes "Stops threats as they happen". Arctic Wolf AWN CyberSOC is most compared with CrowdStrike Falcon Complete, Dell Secureworks, Rapid7 MDR, Red Canary MDR and SentinelOne Vigilance, whereas Sophos Managed Threat Response is most compared with CrowdStrike Falcon Complete, Secureworks Red Cloak MDR, SentinelOne Vigilance, Binary Defense MDR and ConnectWise Fortify. See our Arctic Wolf AWN CyberSOC vs. Sophos Managed Threat Response report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.