ArcSight Logger vs WhatsUp Gold comparison

OpenText and Progress Software are both solutions in the Log Management category. OpenText is ranked #32 with an average rating of 8.0, while Progress Software is ranked #39 with an average rating of 8.0. OpenText holds a 0.9% mindshare in Log Management, compared to Progress Software’s 0.7% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

2,736 Views
2,681 Comparison Views

81% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

12,182 Views
1,218 Comparison Views

85% willing to recommend

ArcSight Logger

WhatsUp Gold

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ArcSight Logger and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ArcSight Logger vs. WhatsUp Gold Report (Updated: June 2026).

Buyer's Guide

ArcSight Logger vs. WhatsUp Gold

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

32nd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Log Management

39th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (23rd), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of WhatsUp Gold is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
ArcSight Logger	0.9%
WhatsUp Gold	0.7%
Other	98.4%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ArcSight has improved incident response from days to minutes."

"Data correlation, which unfortunately only comes with an ESM module, is the most valuable feature for us."

"It's an efficient solution."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"It's a robust, mature product and you can do some really complex operations and analytics."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"It's the most comprehensive solution."

"The solution provides information about the risk factors."

More ArcSight Logger pros

"Their tech support is very good."

"This is a good, stable network monitoring solution for devices."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The solution effectively monitors network devices and servers."

"The most valuable feature is the monitoring of resources."

"It handles the basics of monitoring."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"One thing good about WhatsUp Gold is that it is fairly stable."

More WhatsUp Gold pros

Cons

"The initial setup was a bit complicated to follow since there are many different components present within it."

"HP needs to work on the stability as it is mostly dependent on Java and there are console-related issues."

"ArcSight Logger is an outdated product. It hasn't been changed in the last ten years."

"ArcSight has been sold two or three times, and the quality has decreased."

"The only drawback is that without ESM, you are limited."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"They should enhance and improve everything related to the graphical user interface."

"The product's connectors should work better and the user manuals need an update."

More ArcSight Logger cons

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"Sometimes it's a little bit slow."

"The technical support does not bother to respond."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"There is a very big gap in the support."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

More WhatsUp Gold cons

Pricing and Cost Advice

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"There is a license needed to use WhatsUp Gold."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

11%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What is your primary use case for ArcSight Logger?

We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...

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What advice do you have for others considering ArcSight Logger?

As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Splunk Enterprise Security vs ArcSight Logger

Compared 13% of the time

Elastic Security vs ArcSight Logger

Compared 9% of the time

IBM Security QRadar vs ArcSight Logger

Compared 8% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 6% of the time

Graylog Enterprise vs ArcSight Logger

Compared 6% of the time

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LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

ArcSight Logger

June 2026

Download ArcSight Logger product report

Buyer's Guide

WhatsUp Gold

June 2026

Download WhatsUp Gold product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.

ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.

What are the key features?

Scalability: Handles large log data volumes efficiently.
Complex Query Execution: Quickly executes intricate queries.
Data Compression: Optimizes storage with excellent compression.
Device Support: Out-of-the-box compatibility with numerous devices.
Customization: Easily customizes to user needs.
Security Analytics: Provides robust analytics for security requirements.
Real-time Insights: Offers awareness of ongoing network activities.

What benefits and ROI should be considered?

Compliance Assurance: Meets audit requirements with comprehensive insights.
Time Efficiency: Fast query execution reduces analysis time.
Reduced Storage Costs: Data compression lowers storage expenses.
Enhanced Security: Improves security posture with real-time analytics.

In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.

OpenText

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ArcSight Logger vs. WhatsUp Gold

June 2026

Free Report: ArcSight Logger vs. WhatsUp Gold

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