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ArcSight Logger vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
40th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Log Management
35th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (21st), Server Monitoring (15th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of April 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold0.6%
ArcSight Logger0.9%
Other98.5%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"We haven't had any crashes or bugs. It is stable."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The solution offers very good performance and is efficient."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It's an efficient solution."
"This product was used to help us get PCI compliant, and its automated functions made it easier so we could concentrate more on real issues instead of standard log collecting and alerting issues."
"The threshold alerting is the most valuable feature."
"The most valuable feature is the auto-discovery function."
"The user interface is good enough."
"This product has aided us in procurement and is overall a well-priced solution."
"It handles the basics of monitoring."
"The solution effectively monitors network devices and servers."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
 

Cons

"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"The solution should make it possible to integrate network analysis features."
"We find that the search and access functionality is quite slow."
"In the next release, I want to see more intelligence."
"The integration with other systems could be improved."
"Clicking on a log source on the main page should not pull all stored logs as this is too slow and way excessive."
"ArcSight Logger is an outdated product. It hasn't been changed in the last ten years."
"I would like to see better scheduling in the next release of this solution."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"There is a very big gap in the support."
"The interface needs some work."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
7%
Marketing Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ArcSight Logger vs. WhatsUp Gold and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.