ArcSight Logger vs WhatsUp Gold comparison

OpenText and Progress Software are both solutions in the Log Management category. OpenText is ranked #26 with an average rating of 7.0, while Progress Software is ranked #28 with an average rating of 8.7. OpenText holds a 0.7% mindshare in Log Management, compared to Progress Software’s 0.2% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,201 Views
1,201 Comparison Views

81% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

2,686 Views
188 Comparison Views

85% willing to recommend

ArcSight Logger

WhatsUp Gold

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ArcSight Logger and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ArcSight Logger vs. WhatsUp Gold Report (Updated: September 2025).

Buyer's Guide

ArcSight Logger vs. WhatsUp Gold

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Log Management

28th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (32nd), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
ArcSight Logger	0.7%
WhatsUp Gold	0.2%
Other	99.1%

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The technical support team is good...It is a scalable solution."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"ArcSight provides the basic information that we want."

"It is one of the best products available in the market."

"It's a robust, mature product and you can do some really complex operations and analytics."

More ArcSight Logger pros

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"It handles the basics of monitoring."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The most valuable feature is the monitoring of resources."

"It is stable."

"The user interface is good enough."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

More WhatsUp Gold pros

Cons

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"The initial setup was a little bit complex."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"We have had problems with archiving."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

More ArcSight Logger cons

"The interface needs some work."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The product is old and not updated."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

More WhatsUp Gold cons

Pricing and Cost Advice

"ArcSight is an expensive solution."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"The pricing is quite harsh."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The pricing can be on the expensive side when considering competing products."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Government

Educational Organization

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

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Compared 12% of the time

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Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Zabbix vs WhatsUp Gold

Compared 6% of the time

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Product Reports

Buyer's Guide

ArcSight Logger

October 2025

Download ArcSight Logger product report

Buyer's Guide

WhatsUp Gold

September 2025

Download WhatsUp Gold product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ArcSight Logger vs. WhatsUp Gold

September 2025

Free Report: ArcSight Logger vs. WhatsUp Gold

Find out what your peers are saying about ArcSight Logger vs. WhatsUp Gold and other solutions. Updated: September 2025.

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