We performed a comparison between ArcSight Logger and Splunk Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ArcSight's robustness is its most valuable feature."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The machine learning is a good feature."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"ArcSight provides the basic information that we want."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It provides in-depth information on business activities once we log into the system."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform."
"Splunk helped reduce our mean time to resolve by around 60%."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"It's made searching for data easier. Users like it. We're still in the migration process, but overall, it's a lot easier to use."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The console in older versions is not user-friendly."
"The product's connectors should work better and the user manuals need an update."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"In the next release, I want to see more intelligence."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"We have had problems with archiving."
"The pricing model makes the product costly."
"The administration could use improvement. We have to rely on support more often than we're used to."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"They need to provide more training options."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"The training models can only be accessed for 30 days, even if it is paid training."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
"In the case of knowledge objects, even a Splunk admin does not have access to delete them. If we want to remove a knowledge object, we need to contact Splunk support and raise a case. After that, they delete it. They should give us access to delete knowledge objects."
ArcSight Logger is ranked 29th in Log Management with 29 reviews while Splunk Cloud Platform is ranked 3rd in Data Visualization with 31 reviews. ArcSight Logger is rated 7.8, while Splunk Cloud Platform is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Splunk Cloud Platform writes "Does not require backend maintenance, is easily integrated and utilized". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Splunk Cloud Platform is most compared with Wazuh, Splunk Enterprise Security, Check Point Security Management, AppInsights and Panther. See our ArcSight Logger vs. Splunk Cloud Platform report.
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