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ArcSight Intelligence vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
7.0
One Identity Safeguard enhances security and compliance, ensuring PCI-DSS compliance, reducing risks, and improving operational efficiency with substantial ROI.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
6.5
One Identity Safeguard’s customer service is praised for responsiveness and efficiency, but standard support faces mixed reviews.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
I sometimes need escalations to reach expertise.
Sometimes, I get a very helpful response and they address issues on a call.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
7.1
One Identity Safeguard is praised for scalability and ease of resource deployment but may affect performance and high availability.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
I would rate it a nine out of ten for scalability.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
7.5
One Identity Safeguard is highly stable and reliable, with minor issues promptly addressed through regular updates.
It is difficult for things to go wrong.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
One Identity Safeguard needs improvements in integration, management, documentation, interface, support, monitoring, threat detection, and pricing.
Ideally, a single interface to integrate all these processes would be useful.
If Privilege Session pushed more data to Safeguard Privilege Password, an admin would only need to log in to one place.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
One Identity Safeguard is costly but valued for flexibility and robust security, with straightforward licensing and worthwhile investment.
It is cheaper than CyberArk.
It is one of those where the more you buy, the cheaper it is.
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
One Identity Safeguard enhances security with seamless user experience, extensive features, centralized access, and robust monitoring for on-prem and cloud management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
I can share credentials, save files within One Identity Safeguard, and ensure that certificates and license numbers are securely stored.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
 

Categories and Ranking

ArcSight Intelligence
Ranking in User Entity Behavior Analytics (UEBA)
14th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (40th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
Privileged Access Management (PAM) (4th), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

As of May 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of ArcSight Intelligence is 1.4%, down from 1.5% compared to the previous year. The mindshare of One Identity Safeguard is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Pravir KumarSinha - PeerSpot reviewer
Has essential threat detection capabilities, but the features for intelligence need enhancement
We integrated this tool with our security infrastructure. We installed it on a Linux server, where we have a Logger and ESM installed. With the Linux server as the hub, we manage all the configurations and rules, including those for email triggers. The logs are routed through a connector to the Logger, allowing us to monitor our infrastructure effectively. The platform helps us improve threat detection capabilities. I recommend it to others and rate it a seven out of ten.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
26%
Financial Services Firm
11%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level. It provides a good cost-benefit ratio.
What needs improvement with One Identity Safeguard?
There is room for improvement in integration between modules. The native integration between SPP and SPS, which is currently based on a plugin, could be enhanced. Customization for lookup passwords...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
No data available
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Cavium
Find out what your peers are saying about ArcSight Intelligence vs. One Identity Safeguard and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.