We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ArcSight Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"It has a lot of great features."
"The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"Usability is the most valuable feature. The accessibility is quite good."
"The user interfaces are quite good and speedy."
"The most valuable feature of ArcSight ESM is its ease of use."
"Stable solution with good customer service support."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"I value the event correlation of this product."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"The platform helps us improve threat detection capabilities."
"The product has a valuable interface."
"The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place."
"We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way."
"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"The on-prem log sources still require a lot of development."
"One key area that can be improved is by building a strong integration with our XDR platform."
"I would like to see more AI used in processes."
"Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks."
"The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"There could be more API features for extracting logs on different devices included in the product."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The UI interface is somewhat complex and needs to be simplified."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"They also could improve the product by integrating user and identity behavior analytics."
"They should try to include business logic vulnerabilities in the SIEM tool."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"ArcSight Intelligence's pricing needs improvement."
"We haven't found the product fully scalable."
"ArcSight Intelligence is a bit slower, and its speed should be improved."
"The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better."
"The dashboard is not user-friendly and is in black and white."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while ArcSight Intelligence is ranked 31st in Security Information and Event Management (SIEM) with 5 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while ArcSight Intelligence is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, IBM Security QRadar, AWS Security Hub and LogRhythm SIEM, whereas ArcSight Intelligence is most compared with Exabeam Fusion SIEM and Splunk User Behavior Analytics. See our ArcSight Enterprise Security Manager (ESM) vs. ArcSight Intelligence report.
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