ArcSight Intelligence and CyberArk Identity are competitive offerings in the cybersecurity domain. CyberArk Identity holds an edge due to its comprehensive features, despite higher pricing and support challenges.
Features: ArcSight Intelligence offers anomaly detection, advanced analytics, and a single-console dashboard. CyberArk Identity provides identity management, access control with robust authentication, and integration with UiPath Orchestrator.
Room for Improvement: ArcSight Intelligence could enhance its integration capabilities and analytics precision. It may also benefit from a more user-friendly interface. CyberArk Identity could improve its customer service, streamline deployment complexity, and provide better documentation for advanced configurations.
Ease of Deployment and Customer Service: CyberArk Identity supports a cloud-based model which streamlines deployment but requires technical expertise. Its customer service is noted as a point of improvement. ArcSight Intelligence offers flexible deployment options, including on-premises, with responsive customer support.
Pricing and ROI: ArcSight Intelligence offers competitive setup costs leading to quicker ROI for organizations prioritizing threat analytics. CyberArk Identity involves a higher initial setup cost but provides long-term value through enhanced security controls and reduced risk exposure.
By the second month, we started seeing the benefits and achieved a return on investment.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
Something they could improve is the management of multifactor authentication.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
It protects our platform, application, network, and infrastructure resources on any device.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
Empower your threat hunting team to pre-empt elusive attacks with anomaly detection powered by security AI to find insider threats, zero-day attacks, and APTs.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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