We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Trellix ESM based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The automation feature is valuable."
"The pricing of the product is excellent."
"Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The real-time analysis adds value."
"Once the rules are defined, it becomes easy to detect changes and generate automated logs."
"The user interfaces are quite good and speedy."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The most valuable feature is that if the scanning does find something, it quarantines it. Then you can decide what you are going to do with it."
"Trellix ESM is very user-friendly."
"The solution is 100% stable. We really have had a great time working with it. It hasn't let us down."
"I rate the tool's deployment an eight out of ten. The deployment is completed in two days."
"McAfee as a whole is a good solution."
"The most valuable features of McAfee ESM are intrusion detection, malware protection, and the device controller."
"Compared to other solutions, the user interface is good."
"It enables us to detect malicious threats, issues, or vulnerabilities in our network."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"The reporting could be more structured."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"ArcSight ESM needs to improve performance, user interface, and automation."
"In certain cases, this product does have false positives, which the company should work on."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The security area has room for improvement."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"The initial setup is difficult and could improve."
"The product's stability is an area of concern where improvements are required."
"Cloud integration has room for improvement because they're not full-fledged to integrate with the cloud solutions that come. They use different integration platforms to bring in data, and that needs to be improved."
"Tech support is required each time there is a system update of the solution."
"We acquired the IBM product because McAfee is slightly confusing to use, and it's broader."
"We would welcome integrations with some of the new McAfee acquisitions, e.g., behavioural analytics."
"Customized reports and alerting functionality could be included in the dashboard."
"I would like to see improvements to the user interface."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Trellix ESM is ranked 18th in Security Information and Event Management (SIEM) with 34 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Trellix ESM is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Trellix ESM writes "Provides visibility of all the traffic within the company infrastructure". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, IBM Security QRadar, AWS Security Hub and LogRhythm SIEM, whereas Trellix ESM is most compared with IBM Security QRadar, Splunk Enterprise Security, LogRhythm SIEM, Trellix Helix and Cybereason Endpoint Detection & Response. See our ArcSight Enterprise Security Manager (ESM) vs. Trellix ESM report.
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