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ArcSight Enterprise Security Manager (ESM) vs LogRhythm SIEM vs Trellix ESM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
8.0
LogRhythm SIEM provides improved detection, security, and productivity, offering cost-effective ROI and compliance benefits for medium and smaller organizations.
Sentiment score
5.4
Trellix ESM improved efficiency, incident response time, security posture, compliance management, threat detection, operations, and provided significant cost savings.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.3
LogRhythm SIEM's support team is praised for prompt, knowledgeable service, despite occasional first-line response delays.
Sentiment score
5.9
Trellix ESM customer support is inconsistent, with mixed reviews on responsiveness, expertise, and service speed; improvement needed.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.6
LogRhythm SIEM offers scalable, flexible integration, supporting diverse environments with modular expansion for small to large enterprises.
Sentiment score
8.5
Trellix ESM is highly scalable, accommodating various company sizes and environments, from on-premises enterprises to cloud-based small businesses.
It lacks some capabilities compared to other tools available in the market.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
5.0
LogRhythm SIEM is generally stable and reliable, with improvements and effective support despite occasional hardware and high log volume issues.
Sentiment score
8.5
Users have mixed experiences with Trellix ESM's stability, ranging from perfect scores to issues with power interruptions and service failures.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
LogRhythm SIEM needs better third-party integration, ease of use, performance enhancements, superior support, and improved scalability and cloud integration.
Trellix ESM requires a user-friendly interface, faster support, better integration, advanced features, improved performance, and enhanced customization.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
LogRhythm SIEM offers competitive, transparent pricing with flexible licensing and premium enterprise features, justifying its higher cost.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The license cost is around $10 per MPS.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
LogRhythm SIEM offers AI-driven threat detection, easy dashboards, compliance reporting, and scalable log integration for enhanced network security.
Trellix ESM offers robust security features, easy deployment, effective threat monitoring, user-friendly interface, and excellent vendor support.
The ability to interpret data is highly valued.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.6% compared to the previous year. The mindshare of LogRhythm SIEM is 3.3%, down from 4.3% compared to the previous year. The mindshare of Trellix ESM is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
Daniel Durian - PeerSpot reviewer
Helps to monitor and detect cyberattacks
The tool's effectiveness depends on how you define your log sources. To build visibility of incoming and outgoing traffic, you need logs from perimeter defense, firewalls, web application firewalls, and endpoint protection. With good traffic visibility, incident response time is really quick. Trellix ESM provides situation awareness. On the dashboard, I can see outbound and inbound communications to known threat hosts, IPS/IDS activity, and threat intelligence of the perimeter defense in the firewall. This information helps preempt attacks.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
9%
Government
8%
Educational Organization
25%
Computer Software Company
11%
Financial Services Firm
8%
Government
7%
Educational Organization
70%
Financial Services Firm
5%
Computer Software Company
4%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you a...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon you...
What needs improvement with LogRhythm NextGen SIEM?
The SOAR capabilities need improvements as they currently require programming knowledge. A more user-friendly user in...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What do you like most about McAfee ESM?
The solution's technical support is great.
What is your experience regarding pricing and costs for McAfee ESM?
Regarding pricing, Trellix ESM is not that expensive. It's less than half the cost of IBM QRadar.
What needs improvement with McAfee ESM?
The product is mature and needs little improvement, but we could enhance the customized dashboarding based on use cases.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: April 2025.
850,671 professionals have used our research since 2012.