ArcSight Enterprise Security Manager (ESM) vs Google Chronicle Suite comparison

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87% willing to recommend
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Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Google Chronicle Suite based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite Report (Updated: March 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything.""There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive.""Log aggregation and data connectors are the most valuable features.""It's pretty powerful and its performance is pretty good.""We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility.""I believe one of the main advantages is Microsoft Sentinel's seamless integration with other Microsoft products.""The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases.""The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."

More Microsoft Sentinel Pros →

"The tool is good for correlation and aggregation. We use it as a collection platform.""I value the event correlation of this product.""The out-of-the-box rules that help us configure functioning rules within the environment are valuable.""Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​""The most valuable feature of ArcSight ESM is its ease of use.""The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.""I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me.""What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."

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"The tool's most valuable feature is the search option, allowing easy navigation.""The product's most valuable feature is threat hunting. We can detect the threats directly from the console from the past data as well.""What sets Chronicle apart from other solutions is its emphasis on threat hunting rather than solely serving as a monitoring tool.""The log folder is fairly simple.""The platform's most valuable features are multiple connectors and data output flexibility regarding dashboards and user experience.""Google Chronicle Suite is a highly scalable solution with good search capabilities.""The support team is responsive.""Google Chronicle Suite provides useful APIs."

More Google Chronicle Suite Pros →

Cons
"Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks.""I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us.""We are invoiced according to the amount of data generated within each log.""The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress.""If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients.""Add more out-of-the-box connectors with other SaaS platforms/applications.""If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement.""I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."

More Microsoft Sentinel Cons →

"ArcSight ESM could improve the alerts for the storage capacities or actions.""The API integration could be better, and I'd like to see more machine-learning capabilities in the future.""The dashboard looks a bit cumbersome.""What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features.""I would like to have a feature that gives us an entire report listing what devices are integrated.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""The security area has room for improvement.""​In certain cases, this product does have false positives, which the company should work on."

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"In terms of improvement, the UI can be a bit challenging for beginners.""The solution's graphical user interface (GUI) should be more user-friendly.""The tool is a little bit difficult to use compared to Microsoft Sentinel.""A few areas are difficult to understand for someone who has less experience using the product.""The product's default dashboard feature has a few limitations regarding availability.""The tool is complicated for a first-time user. It should also include newer APIs.""The configuration is not optimal.""The tool needs to improve tasking packages. Its GUI needs to be improved. The product needs to include time-based filtration. We can only see the alert detection timeline now."

More Google Chronicle Suite Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "The solution's pricing is dependent on the data amount."
  • "We have to pay extra charges for the amount of data transfer and technical support services."
  • "The tool is cheaper than Microsoft Sentinel."
  • "Compared to other solutions, Google Chronicle Suite's pricing is fine."
  • More Google Chronicle Suite Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:Google Chronicle Suite is a highly scalable solution with good search capabilities.
    Top Answer:Compared to other solutions, Google Chronicle Suite's pricing is fine.
    Top Answer:The solution's graphical user interface (GUI) should be more user-friendly.
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    The Security Operations suite for the modern SOC - detect, investigate, and respond to cyber threats with speed, scale, and precision.

    How Chronicle works:
    1. Collection - Chronicle ingests your own data into a private container at petabyte scale with 1-year retention.
    2. Detection - all of that data is aggregated, normalized, and linked with OOTB detections and threat intelligence.
    3. Investigation - that data is then exposed via case management, sub-second search, collaboration, and contextual mapping.
    4. Response - rapid response times occur via automated playbooks, incident management, and closed-loop feedback.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Comms Service Provider8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Retailer12%
    Financial Services Firm11%
    University7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite and other solutions. Updated: March 2024.
    769,630 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Google Chronicle Suite is ranked 28th in Security Information and Event Management (SIEM) with 8 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Google Chronicle Suite is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Google Chronicle Suite writes "Swiftly navigates and analyzes extensive datasets without significant delays ". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Wazuh, whereas Google Chronicle Suite is most compared with Splunk Enterprise Security, AWS Security Hub, Sentinel, IBM Security QRadar and Elastic Security. See our ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.