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ArcSight Enterprise Security Manager (ESM) vs LogRhythm NextGen SIEM comparison

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Buyer's Guide
ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM
May 2022
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM and other solutions. Updated: May 2022.
610,190 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very, very versatile.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable.""The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them.""Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution.""The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

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"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector.""The solution is pretty stable.""The stability of ArcSight Enterprise Security Manager is good.""The solution offers very good monitoring.""The most useful features are directories, price, and live reporting.""The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions.""The correlation feature is good.""Stable solution with good customer service support."

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"I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios.""The product is great for medium to large-scale organizations.""Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools.""In terms of security, LogRhythm NextGen SIEM is great.""The user interface is good.""I would say the most valuable feature of LogRhythm is that it has built-in UEBA functionality, among other basic Windows packages.""The initial setup is pretty easy.""LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions."

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Cons
"Technical support could be better.""One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate.""From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments.""There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space.""We only use the core functionality and one of the reasons for this is that their security operation center needs improvement.""Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design.""I would like to have the ability to create more complex dashboards.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

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"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets.""Micro Focus does not have a physical presence here in Pakistan, although IBM does.""The stability isn't quite perfect. We occasionally run into problems.""Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4.""I would like to have a feature that gives us an entire report listing what devices are integrated.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""The customer experience could be improved.""The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."

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"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country.""LogRhythm's SOAR and NDR features don't stack up well against competitors. maybe integrating theme functionality as the other do. But in general, it's okay.""Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products.""Scalability-wise, it's not that great.""The solution is likely not the best option for a smaller organization.""The initial setup is not so easy because it is quite a process.""LogRhythm NextGen SIEM could improve by adding more applications for the banking sector. There are not any custom applications at this time.""I don't think the cloud model in LogRhythm is developed enough."

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Pricing and Cost Advice
  • "We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
  • "I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
  • "Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
  • "[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
  • "Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
  • "Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
  • "Our licensing fees are billed annually and per terabyte."
  • "I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
  • More Devo Pricing and Cost Advice →

  • "It's a good price, it's one of the cheaper solutions."
  • "ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
  • "There is a license required for this solution."
  • "We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
  • "The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "In the context of our country, the price of this solution is too high."
  • "We did a five-year agreement. We pay close to a quarter of a million dollars for our solution."
  • "It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that."
  • "The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required."
  • "We work with French-speaking African countries, and it costs more than the average SIEM solution. Also, the pricing isn't too flexible. AlienVault, Splunk, and IBM QRadar are more suitable for customers on a tight budget."
  • "The support which allows more customized to the environment when we are deploying new systems is called Professional Service and is very expensive. The technical annual support and there is an annual fee."
  • "I didn't see the RFP, but I heard that it is more expensive than QRadar. I remember one customer implemented only one QRadar in two sites. It cost them $2 million, I think. Maybe LogRhythm is much higher."
  • "I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees."
  • More LogRhythm NextGen SIEM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us.
    Top Answer:The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this… more »
    Top Answer:Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:Usability is the most valuable feature. The accessibility is quite good.
    Top Answer:The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably… more »
    Top Answer:Rony, Daniel's answer is right on the money.  There are many solutions for each in the market, a lot depends upon your… more »
    Top Answer:SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for… more »
    Top Answer:I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees. The customers… more »
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
    Learn More
    Overview

    Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    LogRhythm’s NextGen SIEM Platform is an award-winning platform in security analytics. With more than 4,000 customers globally, NextGen is an integrated platform that helps security operations teams protect critical infrastructure and information from emerging cyber threats. Ultimately, the platform is an integrated set of modules that contribute to the security team’s fundamental mission: rapid threat monitoring, threat detection, threat investigation, and threat neutralization. This platform is for organizations that require an on-premises solution and offers:

    ● Streamlined workflow

    ● Secure data access

    ● Real-time visibility

    ● A unified user experience

    ● Management customization

    Security information and event management (SIEM) solutions have been evolving for over a decade; their core functionality still acts as the most effective foundation for any organization’s technology stack. A SIEM solution enables an organization to centrally collect data across its entire network environment to gain real-time visibility into activity that may pose a risk to the organization. SIEM technology is there to address threats before they become significant financial risks while simultaneously helping better manage the organization’s assets.

    LogRhythm NextGen SIEM has many key features and capabilities, including:

    High-Performance Log Management: NextGen SIEM offers structured and unstructured search capabilities which allows users to swiftly search across an organization’s vast data to easily find answers, identify IT and security issues, and troubleshoot issues. Users can efficiently process and index terabytes of log data daily.

    Network and Endpoint Monitoring: Forensic sensors allow users to gain deep visibility into endpoint and network activity. Users can see behavioral anomalies and better respond to incidents.

    ● SmartResponse Automation Framework: NextGen SIEM allows users to centrally execute pre-staged actions that automate incident investigatory tasks and responses.

    Automated Machine Analytics: NextGen SIEM’s AI Engine continuously analyzes all collected security incidents and forensic data. Security teams are delivered precise, real-time intelligence about risk-prioritized threats.

    Case and Security Incident Management: NextGen SIEM offers an integrated workflow so that threats don’t slip through the cracks. Collaboration tools help centrally manage and track investigations.

    Benefits to Using LogRhythm NextGen SIEM

    The platform is of great value for security and IT operations. Users have the ability to map their security and IT operations to existing frameworks such as NIST and MITRE ATT&CK.

    ● The platform offers broad integration across security and IT vendors: Users benefit from support for integration with hundreds of security and IT solutions. In turn, this further extends SIEM capabilities and data collection.

    ● The platform provides compliance adherence, enforcement, and reporting: The prebuilt compliance modules automatically detect violations as they occur and remove the burden of manually reviewing audit logs.

    Reviews from Real Users

    LogRhythm NextGen SIEM stands out among its competitors for a number of reasons. Two major ones are its ability to be customized and its quick performance of queries.

    Jason G., a senior cyber security engineer, writes, "I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."

    Andy W., principal consultant at ITSEC Asia, notes, “LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions.”

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    See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

    Learn more about ArcSight Enterprise Security Manager (ESM)
    Learn more about LogRhythm NextGen SIEM
    Sample Customers
    United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
    Top Industries
    REVIEWERS
    Computer Software Company63%
    Comms Service Provider13%
    Retailer13%
    Insurance Company13%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider17%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm31%
    Comms Service Provider22%
    Computer Software Company16%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm27%
    Healthcare Company13%
    Energy/Utilities Company9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider17%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise18%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    REVIEWERS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business16%
    Midsize Enterprise23%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise21%
    Large Enterprise58%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM
    May 2022
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM and other solutions. Updated: May 2022.
    610,190 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 21 reviews while LogRhythm NextGen SIEM is ranked 6th in Security Information and Event Management (SIEM) with 16 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while LogRhythm NextGen SIEM is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Used for cyber security by cyber security professionals for incident management and for analysis". On the other hand, the top reviewer of LogRhythm NextGen SIEM writes "It puts things together and provides the evidence and has good automation and integration capabilities". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, McAfee ESM, RSA NetWitness Logs and Packets (RSA SIEM) and Fortinet FortiSIEM, whereas LogRhythm NextGen SIEM is most compared with Splunk, IBM QRadar, Datadog, Elastic Security and Securonix Next-Gen SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.