"It's very, very versatile."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"The solution is pretty stable."
"The stability of ArcSight Enterprise Security Manager is good."
"The solution offers very good monitoring."
"The most useful features are directories, price, and live reporting."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The correlation feature is good."
"Stable solution with good customer service support."
"I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
"The product is great for medium to large-scale organizations."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"In terms of security, LogRhythm NextGen SIEM is great."
"The user interface is good."
"I would say the most valuable feature of LogRhythm is that it has built-in UEBA functionality, among other basic Windows packages."
"The initial setup is pretty easy."
"LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions."
"Technical support could be better."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"I would like to have the ability to create more complex dashboards."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The stability isn't quite perfect. We occasionally run into problems."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The customer experience could be improved."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"LogRhythm's SOAR and NDR features don't stack up well against competitors. maybe integrating theme functionality as the other do. But in general, it's okay."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"Scalability-wise, it's not that great."
"The solution is likely not the best option for a smaller organization."
"The initial setup is not so easy because it is quite a process."
"LogRhythm NextGen SIEM could improve by adding more applications for the banking sector. There are not any custom applications at this time."
"I don't think the cloud model in LogRhythm is developed enough."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 21 reviews while LogRhythm NextGen SIEM is ranked 6th in Security Information and Event Management (SIEM) with 16 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while LogRhythm NextGen SIEM is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Used for cyber security by cyber security professionals for incident management and for analysis". On the other hand, the top reviewer of LogRhythm NextGen SIEM writes "It puts things together and provides the evidence and has good automation and integration capabilities". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, McAfee ESM, RSA NetWitness Logs and Packets (RSA SIEM) and Fortinet FortiSIEM, whereas LogRhythm NextGen SIEM is most compared with Splunk, IBM QRadar, Datadog, Elastic Security and Securonix Next-Gen SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. LogRhythm NextGen SIEM report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
