OpenText Enterprise Security Manager and Google Chronicle Suite compete in the cybersecurity analytics market. Google Chronicle Suite seems to have the edge due to its focus on real-time incident detection and advanced integrations, whereas OpenText offers a more traditional approach.
Features: OpenText Enterprise Security Manager includes the ability to handle various vendor logs, powerful ESM and logging tools, and extensive integration capabilities. It supports effective correlation and customization for enhanced incident response. Google Chronicle Suite offers threat hunting, high-speed data fetching, and seamless integration with Google services, coupled with real-time incident detection and machine learning capabilities that enhance its security analytics platform.
Room for Improvement: OpenText needs improvement in reporting aesthetics, broader vendor support, and integration efficiency. Its documentation and user experience require refinement for ease of use. Google Chronicle Suite should enhance its dashboarding features, reduce the delay in near-time detection, and improve its GUI along with integrating more sources.
Ease of Deployment and Customer Service: OpenText supports on-premises and hybrid cloud deployments, suitable for organizations seeking localized control. In contrast, Google Chronicle Suite excels in public cloud environments, offering additional hybrid cloud options for cloud-native preferences. OpenText experiences mixed support feedback with slow responses, while Google is noted for responsiveness despite fewer reviews.
Pricing and ROI: OpenText is considered expensive with complex EPS-based licensing, creating challenges for budget-conscious organizations. However, its ROI can be substantial if effectively used for compliance and protection. Google Chronicle Suite uses a pay-as-you-go model, usually more affordable, especially for organizations needing scalable cost management, pricing based on data usage offering potential cost benefits over traditional models.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
It lacks some capabilities compared to other tools available in the market.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
Google Chronicle Suite lacks near time detection.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
I experience Chronicle as less expensive and less complicated than Azure.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The most effective features for threat detection in Google Chronicle Suite include Google Threat Intelligence, VirusTotal, and Mandiant threat feeds.
The ability to interpret data is highly valued.
Organizations primarily leverage Google Chronicle Suite for centralized log management, threat intelligence, and endpoint security, addressing MDR requirements with continuous monitoring.
Google Chronicle Suite supports storage, security, and alert checking. Utilizing log information to generate alerts and integration with search engines, it monitors network and login issues. It is a choice for consultants on client projects, and partners handle its global resale and implementation.
What are the key features of Google Chronicle Suite?Industries employ Google Chronicle Suite for its robust security measures and log management. It is especially vital for IT, finance, healthcare, and any sector needing stringent security and compliance. Consultants find it essential for tailoring security protocols in client projects, while partners ensure seamless implementation across regions.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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