OpenText Enterprise Security Manager and Google Chronicle Suite are two prominent competitors in the cybersecurity solutions market. OpenText ESM offers more versatility and scalability for large deployments, while Google Chronicle Suite holds an advantage in threat hunting and real-time data analytics.
Features: OpenText ESM provides robust tools like the ESM and logger, an efficient alert system, and strong integration capabilities. It is highly scalable and adaptable to large deployments. Google Chronicle Suite excels with its rapid threat hunting, advanced threat intelligence tools, and machine learning capabilities, combined with cost-effective resource use.
Room for Improvement: OpenText ESM could enhance its reporting, simplify user customization, and improve high-availability configurations. Tech support and the complexity of deployment are areas needing attention. Google Chronicle Suite requires better customization options, reduced false positives, and improved integration with existing systems. The dashboard could be more user-friendly, and near-real-time detection should be enhanced.
Ease of Deployment and Customer Service: OpenText ESM supports on-premises and hybrid cloud environments but has a complex setup process. Customer service feedback indicates a need for improved technical support responsiveness. Google Chronicle Suite is generally easier to deploy in public and hybrid cloud environments. It offers more responsive customer service, though the interface could be more user-friendly.
Pricing and ROI: OpenText ESM is seen as an expensive option with licensing complexity, suitable for large enterprises needing scalability and features. ROI is notable for threat detection, but challenging to quantify. Google Chronicle Suite provides competitive, flexible pricing models, often cheaper with a pay-as-you-go structure, making costs more predictable and appealing for control. Both products enhance security and compliance, with Chronicle's cost model often being more predictable.
We are a critical project for them at this moment, and they provide excellent service.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
There is limited support from Google or Microsoft Sentinel in terms of integrating those custom applications.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
It lacks some capabilities compared to other tools available in the market.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The UI is the primary challenge in need of improvement.
Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization.
Google Chronicle Suite lacks near time detection.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
I experience Chronicle as less expensive and less complicated than Azure.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
The ability to interpret data is highly valued.
Product | Market Share (%) |
---|---|
Google Chronicle Suite | 2.7% |
OpenText Enterprise Security Manager | 1.6% |
Other | 95.7% |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 1 |
Large Enterprise | 6 |
Company Size | Count |
---|---|
Small Business | 37 |
Midsize Enterprise | 14 |
Large Enterprise | 57 |
Organizations primarily leverage Google Chronicle Suite for centralized log management, threat intelligence, and endpoint security, addressing MDR requirements with continuous monitoring.
Google Chronicle Suite supports storage, security, and alert checking. Utilizing log information to generate alerts and integration with search engines, it monitors network and login issues. It is a choice for consultants on client projects, and partners handle its global resale and implementation.
What are the key features of Google Chronicle Suite?Industries employ Google Chronicle Suite for its robust security measures and log management. It is especially vital for IT, finance, healthcare, and any sector needing stringent security and compliance. Consultants find it essential for tailoring security protocols in client projects, while partners ensure seamless implementation across regions.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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