Arcserve UDP vs VMware Live Recovery comparison

Arcserve and Broadcom are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #16 with an average rating of 6.9, while Broadcom is ranked #4 with an average rating of 8.3. Arcserve holds a 2.1% mindshare in DRS, compared to Broadcom’s 7.3% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 88% of Broadcom users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
1,178 Comparison Views

85% willing to recommend

VMware Live Recovery

Read 82 VMware Live Recovery reviews

5,329 Views
4,476 Comparison Views

88% willing to recommend

Arcserve UDP

VMware Live Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and VMware Live Recovery compete in data recovery solutions. VMware Live Recovery often holds an advantage due to its high availability and superior cross-platform support.

Features: Arcserve UDP offers real-time replication and global deduplication, catering to Windows, Linux, Hyper-V, and VMware environments. Notable for rapid restore and comprehensive data protection, it is ideal for various system backups. VMware Live Recovery excels with its stellar replication, seamless storage integration, and automated recovery processes, particularly beneficial for larger virtualized environments.

Room for Improvement: Arcserve UDP could enhance cloud service integration, multi-tenancy, and Linux support to provide a more unified virtual appliance experience. VMware Live Recovery may increase adoption by improving non-VMware environment integration and automation features, along with reducing costs for smaller businesses.

Ease of Deployment and Customer Service: Arcserve UDP deployment is simple across on-premises and hybrid cloud settings, though customer service experiences vary, with some users citing slow responses. VMware Live Recovery provides diverse deployment options with similar customer service feedback, achieving excellence in some cases and delays in addressing complex issues in others.

Pricing and ROI: Arcserve UDP offers moderate pricing and flexible licensing, deemed cost-effective for SMBs with notable ROI, especially in server cost savings. VMware Live Recovery's higher pricing reflects its comprehensive disaster recovery capabilities, making it a valuable choice for larger enterprises needing robust automation.

To learn more, read our detailed Arcserve UDP vs. VMware Live Recovery Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. VMware Live Recovery

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

5.5

VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the VMware Live Recovery report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

4.1

VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Our team has dedicated personnel for support who engage with the supporting teams.

SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

They are knowledgeable.

Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

The technical support from VMware is very good and operates based on a service level.

ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

For more quotes and insights, download the VMware Live Recovery report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

5.4

VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the VMware Live Recovery report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.5

VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.

No quotes available

For more quotes and insights, download the Arcserve UDP report

For our test labs, dev labs, and production, it is very stable.

SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

For more quotes and insights, download the VMware Live Recovery report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.

No quotes available

For more quotes and insights, download the Arcserve UDP report

It's important for the cost to be justified based on the features used in production.

Sven Nimmich

Solution Architect at Lenovo

I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.

Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

The main issue is to improve the approach of resolving solutions.

SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

For more quotes and insights, download the VMware Live Recovery report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.

ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.

Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.

SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

For more quotes and insights, download the VMware Live Recovery report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.

ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.

SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

The solution offers a rich set of features, well adapted in the market.

Sven Nimmich

Solution Architect at Lenovo

For more quotes and insights, download the VMware Live Recovery report

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (23rd)

VMware Live Recovery

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (1st)

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.6% compared to the previous year. The mindshare of VMware Live Recovery is 7.3%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
VMware Live Recovery	7.3%
Arcserve UDP	2.1%
Other	90.6%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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SuhailAkhtar

Integration Architect at App In Snap (Pvt) Ltd

Has enabled seamless VM management and automated failover while support response needs improvement

For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Read full review

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	36
Midsize Enterprise	12
Large Enterprise	40

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What do you like most about VMware Cloud Disaster Recovery?

Setting up VMs can be done quickly. It is easy to use.

See all answers

What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?

We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...

See all answers

What needs improvement with VMware Cloud Disaster Recovery?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 14% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell RecoverPoint for Virtual Machines vs VMware Live Recovery

Compared 29% of the time

Veeam Data Platform vs VMware Live Recovery

Compared 24% of the time

HPE Zerto Software vs VMware Live Recovery

Compared 10% of the time

Azure Site Recovery vs VMware Live Recovery

Compared 4% of the time

Commvault Cloud vs VMware Live Recovery

Compared 3% of the time

More VMware Live Recovery Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

VMware Live Recovery

January 2026

Download VMware Live Recovery product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

VMware Live Recovery is a disaster recovery solution that protects and recovers virtual machines (VMs) across on-premise and public clouds. Key features include rapid ransomware recovery, an on-demand recovery environment for testing procedures without affecting production, live behavioral analysis to detect threats, push-button VM network isolation to contain threats, guided restore point selection, and immutable, air-gapped recovery points to prevent tampering. VMware Live Recovery provides a comprehensive solution to safeguard critical data and applications from cyberattacks and other disasters.

Broadcom

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Certainty Home Loans, VPay, ZEON

Buyer's Guide

Arcserve UDP vs. VMware Live Recovery

December 2025

Free Report: Arcserve UDP vs. VMware Live Recovery

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