

Arcserve UDP and VMware Live Recovery compete in data recovery solutions. VMware Live Recovery often holds an advantage due to its high availability and superior cross-platform support.
Features: Arcserve UDP offers real-time replication and global deduplication, catering to Windows, Linux, Hyper-V, and VMware environments. Notable for rapid restore and comprehensive data protection, it is ideal for various system backups. VMware Live Recovery excels with its stellar replication, seamless storage integration, and automated recovery processes, particularly beneficial for larger virtualized environments.
Room for Improvement: Arcserve UDP could enhance cloud service integration, multi-tenancy, and Linux support to provide a more unified virtual appliance experience. VMware Live Recovery may increase adoption by improving non-VMware environment integration and automation features, along with reducing costs for smaller businesses.
Ease of Deployment and Customer Service: Arcserve UDP deployment is simple across on-premises and hybrid cloud settings, though customer service experiences vary, with some users citing slow responses. VMware Live Recovery provides diverse deployment options with similar customer service feedback, achieving excellence in some cases and delays in addressing complex issues in others.
Pricing and ROI: Arcserve UDP offers moderate pricing and flexible licensing, deemed cost-effective for SMBs with notable ROI, especially in server cost savings. VMware Live Recovery's higher pricing reflects its comprehensive disaster recovery capabilities, making it a valuable choice for larger enterprises needing robust automation.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Our team has dedicated personnel for support who engage with the supporting teams.
They are knowledgeable.
The technical support from VMware is very good and operates based on a service level.
For our test labs, dev labs, and production, it is very stable.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
The main issue is to improve the approach of resolving solutions.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
The solution offers a rich set of features, well adapted in the market.
| Product | Mindshare (%) |
|---|---|
| VMware Live Recovery | 7.0% |
| Arcserve UDP | 2.0% |
| Other | 91.0% |

| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 12 |
| Large Enterprise | 41 |
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
VMware Live Recovery offers seamless disaster recovery with automation, ease of use, and integration with VMware environments. It supports a wide array of storage vendors, ensuring business continuity with effective replication and recovery of VMs.
VMware Live Recovery is recognized for its automation in disaster recovery, valuable integration with extensive VMware environments, and its ability to support a multitude of storage vendors. The platform provides features like re-protect, automated recovery, and non-disruptive testing with a user-friendly interface simplifying management tasks. Users benefit from policy-based protection and centralized management, boosting operational efficiency. The ability to replicate and recover virtual machines with minimal intervention facilitates business continuity across different sites. However, there's room for improvement in database integration, virtual appliance offerings for SRM, and a less complex licensing model. Enhancements in stability, technical support, clearer setup documentation, and broader integration with third-party tools are equally important.
What are VMware Live Recovery's standout features?Organizations leverage VMware Live Recovery primarily for disaster recovery, enabling data replication and continuity across multiple locations. Essential in facilitating failover automation, it helps maintain critical services and execute disaster recovery drills effectively. It supports data center migrations, site replication, and testing recovery processes. Through protecting virtual machines and applications, it guarantees service reliability even during outages or planned maintenance, serving industries focused on data security and operational uptime.
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