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Arcserve UDP vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th)
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
5th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. The mindshare of VMware Live Recovery is 8.5%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
ErmiasGirma - PeerSpot reviewer
Ensures data availability and enables efficient migration between data centers
In our organization, we have deployed VMware Live Recovery for disaster recovery purposes. We have two data centers, and VMware Live Recovery is used for data replication between these centers. It is used to ensure data availability and for migration purposes when the primary data center is down…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The backup is the most valuable feature. It also makes storage very easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It's simple to set up."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It allows us to back up all the servers and centrally manage them."
"The UI is very user-friendly and testing is easy."
"The solution offers a rich set of features, well adapted in the market."
"VMware SRM is very effective between two sites with identical twin storage, you can have synchronization between the two sites."
"The most valuable feature is the simplicity of operations."
"It made the DR process a lot faster and easier for recovery after we were familiar with the product operation."
"Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."
"I give VMware Live Recovery a rating of ten out of ten."
"Its capability to schedule, write and configure the recovery and scheduled steps, such that you don't have to come in and start manually trying to recover the entire machine. You just push a button to recover the VMware and everything is done."
 

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The technical support of the product is an area of concern where improvements are required."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Its interface can be improved. I find it unintuitive."
"The product is not user-friendly."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The tool doesn't provide cloud integration in India."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"There are many functionality problems with the product currently. It is also slow and unstable."
"We have had an issue when some customers have traditional designs and sites. For example, on one another site, they are using hyper-converged, using VMware, or Nutanix. We have a problem with the synchronization between the storage for site to site. This is the main issue. We are adding some other tools to support the synchronization to allow the movement of the workload from site to site easily."
"It has a lot of dependencies on VMware infrastructure, and testing can be complex. Testing often requires extensive approval at the organizational level."
"The product's stability could be better."
"The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier."
"VMware SRM needs to improve its pricing."
"Technical support can take some time to respond."
"VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I feel that the product is fairly priced."
"The solution is very expensive."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The pricing is good."
"The price of VMware Cloud Disaster Recovery should be lowered in order to compete better in the market."
"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."
"The cost of SRM is a little bit high, especially for smaller companies."
"There is an annual license to use this solution."
"The licensing costs for the product are perpetual in nature. A person needs to buy the license only once there is a need to buy support on a yearly basis. The licensing cost for VMware SRM is expensive."
"The level of licensing required for this solution is dependent on the server instances in use."
"Mature products like VMware SRM often have higher costs."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...
What needs improvement with VMware Cloud Disaster Recovery?
The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Arcserve UDP vs. VMware Live Recovery and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.