Arcserve UDP vs Druva Phoenix comparison

Arcserve and Druva are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #18 with an average rating of 8.0, while Druva is ranked #16 with an average rating of 9.0. Arcserve holds a 2.0% mindshare in DRS, compared to Druva’s 1.7% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 88% of Druva users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

5,338 Views
2,082 Comparison Views

85% willing to recommend

Druva Phoenix

Read 10 Druva Phoenix reviews

3,432 Views
1,304 Comparison Views

88% willing to recommend

Arcserve UDP

Druva Phoenix

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Druva Phoenix compete in the data protection and disaster recovery space. Arcserve UDP appears to have the upper hand in pricing and support, appealing to cost-conscious businesses, while Druva Phoenix stands out with advanced features for enterprises prioritizing comprehensive capabilities.

Features: Arcserve UDP delivers robust backup and recovery solutions with a hybrid data protection strategy, including powerful deduplication for storage efficiency, and virtual standby capabilities. Druva Phoenix focuses on cloud-centric data protection, offering superb scalability, automated disaster recovery, and an easy-to-use interface for streamlined cloud deployments.

Room for Improvement: Arcserve UDP could enhance its cloud-native features, improve integration with various platforms, and address some reliability issues. Druva Phoenix might benefit from expanded support beyond VMs for ransomware protection, better leveraging AI for analytics and backup management, and more robust community support resources.

Ease of Deployment and Customer Service: Arcserve UDP ensures a seamless setup for traditional IT environments with excellent support for hybrid deployments. Druva Phoenix offers a straightforward, fast cloud deployment process with minimal hardware requirements, making it ideal for distributed teams with strong customer service to back it up.

Pricing and ROI: Arcserve UDP is noted for cost-effective setup and good ROI, catering to smaller companies or budget-conscious businesses. Druva Phoenix, with higher pricing, offers advanced cloud capabilities that promise higher ROI for organizations aiming for long-term investment in cutting-edge technology.

To learn more, read our detailed Arcserve UDP vs. Druva Phoenix Report (Updated: June 2026).

Buyer's Guide

Arcserve UDP vs. Druva Phoenix

June 2026

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

18th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (31st)

Druva Phoenix

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Cloud Backup (24th), Disaster Recovery as a Service (8th), SaaS Backup (13th)

Mindshare comparison

As of July 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.4% compared to the previous year. The mindshare of Druva Phoenix is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Druva Phoenix	1.7%
Arcserve UDP	2.0%
Other	96.3%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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ZubeenAhmad

Tam Adobe at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you just want VMware or backup, it's okay, but in an extensive manner, if you want to use backup technology and tools, then it does not have the flexibility."

"The most valuable feature of Arcserve UDP is its decompression capability."

"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."

"I would recommend it if there is a general case."

"Physical and virtual servers are treated the same, and an image can be copied from one machine to another, whether physical to virtual, virtual to virtual, virtual to physical, or physical to physical."

"The recovery part of the product is very good."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

More Arcserve UDP pros

"The initial setup was very straightforward."

"Druva Phoenix is easy to use and easy to start with."

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"The solution is great for companies that need backup capabilities."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

More Druva Phoenix pros

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The technical support was horrible. That's why we switched."

"The solution can improve by allowing older versions to support the latest version of the OS."

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."

"The time to backup servers that sit in DMZ must be improved."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

More Arcserve UDP cons

"The product's pricing needs to be improved."

"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."

More Druva Phoenix cons

Pricing and Cost Advice

"I feel that the product is fairly priced."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Pricing is most likely comparable."

"In comparison to other vendors, it is a low-cost solution."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

More Arcserve UDP pricing and cost advice

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"I assume clients use Druva Phoenix because it is cheaper than other products."

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Top Industries

By visitors reading reviews

Construction Company

12%

Computer Software Company

11%

Manufacturing Company

10%

Marketing Services Firm

Computer Software Company

10%

Financial Services Firm

10%

Construction Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

See all answers

What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

See all answers

What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

See all answers

Comparisons

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Compared 8% of the time

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Compared 4% of the time

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Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

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Druva inSync vs Druva Phoenix

Compared 7% of the time

N2W vs Druva Phoenix

Compared 6% of the time

Veeam Data Platform vs Druva Phoenix

Compared 5% of the time

Commvault Cloud vs Druva Phoenix

Compared 4% of the time

Barracuda Email Gateway Defense (Barracuda Essentials) vs Druva Phoenix

Compared 4% of the time

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Product Reports

Buyer's Guide

Arcserve UDP

June 2026

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Buyer's Guide

Druva Phoenix

June 2026

Download Druva Phoenix product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

CloudRanger

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Druva Phoenix offers an easy-to-use, secure, and cost-effective cloud backup solution with simplified management and efficient data protection capabilities.

Druva Phoenix is designed for environments needing straightforward setup and automated off-site backups without on-premises requirements. It provides global deduplication, optimizing storage and costs while offering robust ransomware protection through air-gapped environments. Users value its easy integration with cloud providers like AWS, flexible retention options, and strong disaster recovery capabilities. However, it requires enhancements in reporting, support for diverse OS platforms, and more flexibility in backup locations. Concerns include its deployment in hybrid models and pricing for not-for-profits. Technical support responsiveness also needs improvement.

What are Druva Phoenix's key features?

Ease of Use: Quick setup with automated backups off-site.
Global Deduplication: Charges only for reduced data, optimizing costs.
Ransomware Protection: Air-gapped environments enhance security.
Cloud Integration: Seamless backup with AWS and cloud platforms.
Disaster Recovery: Strong capabilities within AWS infrastructure.

What benefits do users experience with Druva Phoenix?

Cost-Effectiveness: Reduced data charges decrease expenses.
Security: Enhanced ransomware protection and data security.
Efficiency: Simplified management without on-premises hardware.
Scalability: Facilitates data protection via cloud backup solutions.

Druva Phoenix is widely used for backing up virtual environments, physical servers, and SQL workloads. It supports Hyper-V, VMware, Nutanix, and Azure backups, particularly aiding clients in the pharmaceutical industry. By modernizing data backup, it eliminates hardware, secures data off-site, and integrates smoothly with AWS, addressing needs for local and AWS cloud backup. Despite some challenges in deployment from physical environments to cloud infrastructure, its use is prevalent among enterprises prioritizing data protection and management efficiency.

Druva

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Buyer's Guide

Arcserve UDP vs. Druva Phoenix

June 2026

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