ARCON Privileged Access Management SaaS vs One Identity Safeguard comparison

"The tool's architecture is thin and scalable. We also like the product's ease of deployment. My company is also impressed with the solution's number of connectors."

"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."

"The Transparent Mode is the number one advantage of the product."

"The most valuable feature of One Identity Safeguard is the user-friendly interface."

"We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required."

"The customer service and technical support are very good."

"I have found the most useful feature of One Identity Safeguard to be Privileged Sessions."

"The implementation time was quick. It was basically up and running within a week."

"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."

"The tool needs to improve its pricing."

"Something for One Identity to look at is having integration guidelines for how to logically group accounts."

"From a management point of view, it would be beneficial if One Identity Safeguard Privilege Password and One Identity Safeguard Privilege Session had a more similar interface."

"For some users, the physical appliance has been a bit buggy."

"The main point regarding the user experience is that Safeguard has two separate management consoles."

"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."

"We can't review or audit HTTP and HTTPS. This functionality should be added so that we can review and audit HTTP and HTTPS."

"Even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that."

"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."

"I would rate the product's pricing a seven out of ten. We are using the yearly license."

"It is cheaper than CyberArk. Its price is fair."

"Our licensing costs are on a yearly basis."

"The pricing depends on our perspective, our budget, and, of course, the competitors we are taking into account."

"They offer a fair price for a robust solution."

"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."

"The license is around $3,000 per month."

"It is more expensive than Secret Server but way less expensive than CyberArk. As a customer, I would like the pricing to be lower, but it has a good price point."

"As compared to other products, it is reasonable, but the training sessions are too expensive."