

Find out in this report how the two Cloud Cost Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Making decisions behind tech investments is easier with the budgeting tool Apptio Costing provides.
I have seen a return on investment, as identifying ownership gaps in technology and applications has been easy while providing IT leaders with operational details tied to the financials, such as how much we are spending on projects versus what we think we are spending.
I have seen a return on investment with Apptio Costing, as it provides a seamless way of managing our cloud costs, and having all data organized in one place facilitates significant financial transparency and planning.
The biggest ROI comes from faster software delivery and improved engineering productivity.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
The customer support is professional and responsive
The customer support for Apptio Costing is very great as they are supportive and responsive 24/7.
The customer support is very responsive and helpful.
We have rarely faced issues with Harness tech support.
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
I have not required extensive customer support involvement, as the documentation is well-structured.
Apptio Costing's scalability is very good as it grows with my organization's needs.
Apptio Costing is very scalable and grows with my organization's needs.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
It handles increasing complexity in deployment pipelines and maintains high release frequency without any issues.
Apptio Costing is very stable, and I have not experienced any downtime or lagging.
Deployment pipelines, rollback systems, and performance reliability have been excellent even during high deployment activity.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
We have rarely faced issues with Harness tech support.
It is worth mentioning that Apptio Costing does not have historical balance sheets.
The user interface should be improved to be more user-friendly, easy to navigate, and customizable.
The UI should be more user-friendly and intuitive, as drilling down into budget line items in planning takes time and multiple clicks.
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Improved documentation and onboarding tutorials would help accelerate adoption.
One key area for improvement is simplifying the onboarding of new users; the reduction of platform complexity will help new users understand how all components interact, which feels initially very difficult.
I found it to be very cost-effective and easy to set up.
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
The price is relatively cost-effective, and I do not have a problem with that.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
However, once Harness was fully integrated into our workflow, the operational benefits became clear, justifying the investment for our use case, despite the slightly higher cost for smaller teams.
Apptio Costing provides IT leaders with operational details tied to the financials, indicating how much we are spending on projects versus what we think we are spending.
Apptio Costing has impacted my organization positively because everything with Apptio Costing has been positive, and one thing is that it is very easy to use.
Planning, budget, and forecasting in Apptio Costing has made the biggest difference for my team, as it helps with annual budgeting, monthly forecasting, and capital project tracking.
Harness uses AI to suggest errors in case of deployment failures.
The platform also supports cloud-native environments and Kubernetes deployments, making pipeline management easier, and its automation capabilities significantly improve speed and reliability.
The unified platform through Harness is extremely valuable because it has reduced our tool sprawl; instead of maintaining separate CI/CD, feature flagging, and verification tools, we can now manage everything effectively.
| Product | Mindshare (%) |
|---|---|
| Harness | 2.2% |
| Apptio Costing | 1.0% |
| Other | 96.8% |

| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Apptio Costing enables businesses to effectively manage and allocate IT resources, offering insights into spending and optimization opportunities within IT landscapes. It focuses on cost transparency, helping organizations make informed financial decisions.
Through advanced analytics and reporting, Apptio Costing provides a detailed understanding of IT expenses, ensuring resources are strategically aligned with business needs. It assists in financial planning by analyzing usage patterns and facilitating better cost management, driving efficiency and value in IT investments.
What are the key features of Apptio Costing?Apptio Costing is integral in sectors such as financial services, where precise cost management is crucial. In healthcare, it aids organizations in streamlining IT operations to focus on patient-centered care models. By providing robust insights, it helps industries maintain an efficient and sustainable IT infrastructure.
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
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