We performed a comparison between AppRiver Email Security and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The basic features are okay and I'm satisfied with the Defender."
"The deployment capability is a great feature."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product's scalability is good."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The solution offers good technical support."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"Mimecast certainly helped my customers reduce phishing emails."
"It offers an easy initial setup."
"The solution is pretty straightforward to use and easy to set up."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The phishing and spam filters could use some improvement."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"There's room for improvement regarding the time frame for retrieving emails."
"The XDR dashboard has room for improvement."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Microsoft Defender for Office 365 should be more proactive."
"The product must provide better malware detection."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The installation is not so straightforward."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The solution is very expensive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. AppRiver Email Security is rated 9.0, while Mimecast Email Security is rated 7.8. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan, Proofpoint Email Protection and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our AppRiver Email Security vs. Mimecast Email Security report.
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