AppNeta by Broadcom vs Atera comparison

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AppNeta by Broadcom

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Executive Summary

We performed a comparison between AppNeta by Broadcom and Atera based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed AppNeta by Broadcom vs. Atera Report (Updated: April 2026).

AppNeta by Broadcom vs. Atera

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

63rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (43rd), Digital Experience Monitoring (DEM) (16th), DX NetOps (3rd)

Atera

Ranking in Network Monitoring Software

34th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (11th), IT Infrastructure Monitoring (38th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (18th), Agentic Automation (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.8%, up from 0.6% compared to the previous year. The mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
AppNeta by Broadcom	0.8%
Other	98.6%

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since we implemented it, we've seen multiple performance improvements, which in turn results in increases in revenue and efficiency."

"From a technical perspective, PathView provides an effective, reliable indicator of network availability across our widely distributed physical locations."

"Technical support is exceptional. They are very available, willing to work with our technicians and engineers and very open to providing training to understand their product more thoroughly."

"We have peace of mind that our redundant circuits are fully operational and ready to take VoIP calls if they are needed."

"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."

"The solution's technical support is very good."

"The tool allows us to ensure the capacity, bandwidth, and packet loss of our VPN-based WAN within our thresholds end-to-end, and it is different from SNMP/NetFlow-based monitoring, which we also make use of."

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."

More AppNeta by Broadcom pros

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."

"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"I would say it's the number one tool for all ITMS."

More Atera pros

Cons

"Because of the nature of how AppNeta works in terms of using bursts to depict how a network path performs, it is hard to correlate 24 hour performance 100% accurately."

"Billing does not have a user friendly format that allows you to break down the billing of sub-companies and be able to see them with what has been spun up, what subscriptions are currently in use, what has been added new that month and to pull that in an easy to read and easy to import format."

"It needs more improvements in monitoring of video streaming performance as well as more layers of breakdown in the front end performance."

"The initial setup is complex."

"The VMware version doesn’t support video, so we have to ship hardware to remote locations."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."

More AppNeta by Broadcom cons

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"They are working on an update, and I would like to see more stuff outside of just computers and servers."

"The solution is scalable. However, in the past, we did have some issues."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"The one thing that could do with improvement is the reporting."

"The billing module has a standard layout which is too limited for my needs."

"Having more freedom to perform identity access management would be great."

More Atera cons

Pricing and Cost Advice

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"I find the solution's price to be fairly good."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"It's worth the money."

"Broadcom software is always a little expensive because they provide quality."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"AppNeta by Broadcom is not expensive."

"As an internal IT, it's gold right there. It is money in the bank."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"Atera happened to have the best pricing model."

"The price is reasonable for what we require."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

More Atera pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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894,807 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

12%

Construction Company

10%

Insurance Company

Educational Organization

Comms Service Provider

Construction Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	14

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

What needs improvement with Atera?

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

ThousandEyes vs AppNeta by Broadcom

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Product Reports

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AppNeta by Broadcom

May 2026

Download Atera product report

May 2026

Overview

AppNeta by Broadcom specializes in providing comprehensive network visibility with features like end-to-end testing and proactive monitoring. It delivers insights into network performance across multiple environments, aiding in efficient troubleshooting and issue resolution.

AppNeta by Broadcom empowers businesses to manage network performance across cloud and on-prem environments. It facilitates seamless transitions such as SD-WAN and SaaS, offering insights into user experience and application performance. With capabilities like synthetic transactions and load testing, users can quickly isolate performance issues, ensuring robust connectivity in voice and video applications. Though the service is robust, there is room for optimizing diagnostic speed, improving navigation documentation, and reducing non-critical alerts. Enhancements such as advanced dashboard features and efficient deployment options for asymmetrical links would greatly benefit users.

What features define AppNeta?

End-to-end Network Path Testing: Analyzes complete network pathways to ensure seamless data flow.
Synthetic Web Transactions: Simulates user interactions to test application performance.
Packet Captures: Provides detailed insights into data packets for precise troubleshooting.
Proactive Monitoring: Continuously oversees network health to preemptively manage issues.
Cloud-based Management: Facilitates network oversight from remote locations with ease.

What benefits should users evaluate?

Comprehensive Network Visibility: Ensures detailed insights into network performance and bottlenecks.
Efficient Troubleshooting: Quickly identifies and resolves network issues, minimizing downtime.
Robust Alerting: Provides timely notifications to manage potential disruptions swiftly.
User-friendly Interfaces: Simplifies navigation and management of network oversight tasks.

AppNeta by Broadcom is broadly implemented across industries to monitor and optimize network performance, particularly in domains relying heavily on voice and video communication. Organizations leverage its capabilities to ensure seamless operation during digital transitions and to support robust IT infrastructure, adapting rapidly to varied network demands.

Broadcom

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

MSPs, IT consultants, and IT departments worldwide trust and use Atera.