AppNeta by Broadcom vs Atera comparison

Read 16 Atera reviews

6,288 Views
1,886 Comparison Views

93% willing to recommend

AppNeta by Broadcom

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between AppNeta by Broadcom and Atera based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed AppNeta by Broadcom vs. Atera Report (Updated: June 2026).

AppNeta by Broadcom vs. Atera

Download the complete report

Helped 903,067 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

64th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (44th), Digital Experience Monitoring (DEM) (16th), DX NetOps (3rd)

Atera

Ranking in Network Monitoring Software

39th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (11th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (22nd), Agentic Automation (8th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.8%, up from 0.7% compared to the previous year. The mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
AppNeta by Broadcom	0.8%
Other	98.6%

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

Read full review

Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool allows us to ensure the capacity, bandwidth, and packet loss of our VPN-based WAN within our thresholds end-to-end, and it is different from SNMP/NetFlow-based monitoring, which we also make use of."

"We have peace of mind that our redundant circuits are fully operational and ready to take VoIP calls if they are needed."

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."

"With one of our federal customers, we deployed these throughout their network and found multiple cases of misconfigured routers and NICs, which allowed the customer to move to a VOIP solution."

"No other company has been able to match AppNeta's capability at the same price point."

"From a technical perspective, PathView provides an effective, reliable indicator of network availability across our widely distributed physical locations."

"It has helped us to see issues or problems rather than having a customer report them."

More AppNeta by Broadcom pros

"Just because it is low cost doesn't mean it is low quality."

"It is reliable, and when it is working, it works without issues."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."

"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."

More Atera pros

Cons

"I would like to see the following improvements in accessibility: The ability to see the details concerning incidents and their reasons right on the graph, the ability to open those events right from the graph, the ability to see the applications being used at that time."

"I think some of the product's documentation has shortcomings and needs improvement."

"It needs more improvements in monitoring of video streaming performance as well as more layers of breakdown in the front end performance."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"An area of improvement would be to move back towards what AppNeta used to have directly before the Broadcom acquisition."

"The VMware version doesn’t support video, so we have to ship hardware to remote locations."

"The initial setup is complex."

"As you really start to grow your deployments, it does become quite expensive."

More AppNeta by Broadcom cons

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"The billing module has a standard layout which is too limited for my needs."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."

"The solution is scalable. However, in the past, we did have some issues."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"I would like to see more mobile device management. iPad is a big one."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

More Atera cons

Pricing and Cost Advice

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"Broadcom software is always a little expensive because they provide quality."

"AppNeta by Broadcom is not expensive."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"It's worth the money."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"I find the solution's price to be fairly good."

"Pricing is my favorite part of it. It was per user, not per client."

"The price is reasonable for what we require."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"As an internal IT, it's gold right there. It is money in the bank."

"The solution cost approximately $200 Canadian per month."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

More Atera pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

903,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

13%

Manufacturing Company

11%

Insurance Company

Construction Company

Comms Service Provider

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

ThousandEyes vs AppNeta by Broadcom

Comparisons

Compared 8% of the time

New Relic vs AppNeta by Broadcom

Compared 7% of the time

Catchpoint vs AppNeta by Broadcom

Compared 5% of the time

DX Virtual Network Assurance vs AppNeta by Broadcom

Compared 5% of the time

DX NetOps vs AppNeta by Broadcom

Compared 4% of the time

More AppNeta by Broadcom Competitors

NinjaOne vs Atera

Compared 8% of the time

JIRA Service Management vs Atera

Compared 7% of the time

WhatsUp Gold vs Atera

Compared 7% of the time

Sendbird vs Atera

Compared 6% of the time

KACE Systems Management Appliance (SMA) vs Atera

Compared 3% of the time

More Atera Competitors

Product Reports

AppNeta by Broadcom

Download AppNeta by Broadcom product report

Download Atera product report

Overview

AppNeta by Broadcom specializes in providing comprehensive network visibility with features like end-to-end testing and proactive monitoring. It delivers insights into network performance across multiple environments, aiding in efficient troubleshooting and issue resolution.

AppNeta by Broadcom empowers businesses to manage network performance across cloud and on-prem environments. It facilitates seamless transitions such as SD-WAN and SaaS, offering insights into user experience and application performance. With capabilities like synthetic transactions and load testing, users can quickly isolate performance issues, ensuring robust connectivity in voice and video applications. Though the service is robust, there is room for optimizing diagnostic speed, improving navigation documentation, and reducing non-critical alerts. Enhancements such as advanced dashboard features and efficient deployment options for asymmetrical links would greatly benefit users.

What features define AppNeta?

End-to-end Network Path Testing: Analyzes complete network pathways to ensure seamless data flow.
Synthetic Web Transactions: Simulates user interactions to test application performance.
Packet Captures: Provides detailed insights into data packets for precise troubleshooting.
Proactive Monitoring: Continuously oversees network health to preemptively manage issues.
Cloud-based Management: Facilitates network oversight from remote locations with ease.

What benefits should users evaluate?

Comprehensive Network Visibility: Ensures detailed insights into network performance and bottlenecks.
Efficient Troubleshooting: Quickly identifies and resolves network issues, minimizing downtime.
Robust Alerting: Provides timely notifications to manage potential disruptions swiftly.
User-friendly Interfaces: Simplifies navigation and management of network oversight tasks.

AppNeta by Broadcom is broadly implemented across industries to monitor and optimize network performance, particularly in domains relying heavily on voice and video communication. Organizations leverage its capabilities to ensure seamless operation during digital transitions and to support robust IT infrastructure, adapting rapidly to varied network demands.

Broadcom

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

AppNeta by Broadcom vs. Atera