AppNeta by Broadcom vs Atera comparison

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AppNeta by Broadcom

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Executive Summary

We performed a comparison between AppNeta by Broadcom and Atera based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed AppNeta by Broadcom vs. Atera Report (Updated: September 2026).

AppNeta by Broadcom vs. Atera

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

63rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (45th), Digital Experience Monitoring (DEM) (16th), DX NetOps (3rd)

Atera

Ranking in Network Monitoring Software

36th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (13th), IT Infrastructure Monitoring (39th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (23rd), Agentic Automation (12th), Autonomous Endpoint Management (7th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.8%, up from 0.7% compared to the previous year. The mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
AppNeta by Broadcom	0.8%
Other	98.6%

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"End-to-End video testing - we would deploy m22s into a client’s network where we plan to deploy a high end video endpoint, allowing us to ensure that the client's network is capable of handling the planned video traffic over 24 hours or 7 days so that we can see the effect of any other traffic on the network, such as nightly backups."

"With one of our federal customers, we deployed these throughout their network and found multiple cases of misconfigured routers and NICs, which allowed the customer to move to a VOIP solution."

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."

"Pathview is the most valuable feature."

"No other company has been able to match AppNeta's capability at the same price point."

"Since we implemented it, we've seen multiple performance improvements, which in turn results in increases in revenue and efficiency."

"Every experience that I have had with them has been outstanding."

More AppNeta by Broadcom pros

"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."

"Atera has helped me to provide more accurate solutions based on a given problem."

"It is reliable, and when it is working, it works without issues."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."

"Atera has saved us a lot of time."

More Atera pros

Cons

"Alerting. We have so many paths in our environment that it is strictly a reactive tool, not proactive."

"Instead of integrating with other people, they should expand their interior capabilities."

"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."

"Because of the nature of how AppNeta works in terms of using bursts to depict how a network path performs, it is hard to correlate 24 hour performance 100% accurately."

"I would like to see the following improvements in accessibility: The ability to see the details concerning incidents and their reasons right on the graph, the ability to open those events right from the graph, the ability to see the applications being used at that time."

"It needs more improvements in monitoring of video streaming performance as well as more layers of breakdown in the front end performance."

"Billing does not have a user friendly format that allows you to break down the billing of sub-companies and be able to see them with what has been spun up, what subscriptions are currently in use, what has been added new that month and to pull that in an easy to read and easy to import format."

"Fully monitoring asymmetrical links is more costly and complex than symmetrical ones."

More AppNeta by Broadcom cons

"The billing module has a standard layout which is too limited for my needs."

"I would like to see more mobile device management. iPad is a big one."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"While scalability meets growing needs, there haven't been many additions in the last two years."

"The one thing that could do with improvement is the reporting."

More Atera cons

Pricing and Cost Advice

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"It's worth the money."

"AppNeta by Broadcom is not expensive."

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"I find the solution's price to be fairly good."

"Broadcom software is always a little expensive because they provide quality."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"Atera happened to have the best pricing model."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"The price is reasonable for what we require."

"As an internal IT, it's gold right there. It is money in the bank."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"Pricing is my favorite part of it. It was per user, not per client."

"The solution cost approximately $200 Canadian per month."

More Atera pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Construction Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

12%

Construction Company

Educational Organization

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

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Product Reports

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AppNeta by Broadcom

October 2026

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October 2026

Overview

AppNeta by Broadcom specializes in providing comprehensive network visibility with features like end-to-end testing and proactive monitoring. It delivers insights into network performance across multiple environments, aiding in efficient troubleshooting and issue resolution.

AppNeta by Broadcom empowers businesses to manage network performance across cloud and on-prem environments. It facilitates seamless transitions such as SD-WAN and SaaS, offering insights into user experience and application performance. With capabilities like synthetic transactions and load testing, users can quickly isolate performance issues, ensuring robust connectivity in voice and video applications. Though the service is robust, there is room for optimizing diagnostic speed, improving navigation documentation, and reducing non-critical alerts. Enhancements such as advanced dashboard features and efficient deployment options for asymmetrical links would greatly benefit users.

What features define AppNeta?

End-to-end Network Path Testing: Analyzes complete network pathways to ensure seamless data flow.
Synthetic Web Transactions: Simulates user interactions to test application performance.
Packet Captures: Provides detailed insights into data packets for precise troubleshooting.
Proactive Monitoring: Continuously oversees network health to preemptively manage issues.
Cloud-based Management: Facilitates network oversight from remote locations with ease.

What benefits should users evaluate?

Comprehensive Network Visibility: Ensures detailed insights into network performance and bottlenecks.
Efficient Troubleshooting: Quickly identifies and resolves network issues, minimizing downtime.
Robust Alerting: Provides timely notifications to manage potential disruptions swiftly.
User-friendly Interfaces: Simplifies navigation and management of network oversight tasks.

AppNeta by Broadcom is broadly implemented across industries to monitor and optimize network performance, particularly in domains relying heavily on voice and video communication. Organizations leverage its capabilities to ensure seamless operation during digital transitions and to support robust IT infrastructure, adapting rapidly to varied network demands.

Broadcom

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

MSPs, IT consultants, and IT departments worldwide trust and use Atera.