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Appium vs Salesforce Platform vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Mobile Development Platforms
PaaS Clouds
Test Automation Tools
 

Featured Reviews

Luis Gerardo Meneses Hernandez - PeerSpot reviewer
Allows for direct interaction with an application's DOM but complex configuration
What I like about Appium right now is that it's like Cypress in the sense that I can get to the new DOM of the application and select the components and create the functions to test the components in the way I want them to be tested. That's why I like it right now.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an open-source solution with a very large community and available documentation."
"The interface is user-friendly, which is beneficial for users, even for those who are new to it."
"Appium's best feature is that it supports multiple frameworks."
"The automation part is extremely helpful in streamlining our processes."
"It has great documentation and excellent community support."
"The latest versions of the solution are stable."
"The best feature of Appium is that it allows you to inspect the element. With the Appium Inspector, you don't have to install another application to do the inspection. I also like that Appium has Android device connectivity. Currently, most people use Appium as automation software, and I haven't found any other tool that's more powerful than Appium."
"The solution is easy to use."
"The support is very good."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"Salesforce is a phenomenal application. It's very diverse."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The queue management of the solution is its most valuable aspect."
"Stability of the platform is important, as are security and flexibility."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"The integration with various tools is important."
"The solution is mainly stable."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"Selenium integration."
"The most valuable feature is the integration with Azure DevOps."
"The product has many features."
"Test items, project variables helps in managing automation suite and scheduling execution."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
 

Cons

"We need some bug fixes for nested elements."
"The setup and installation were a problem for us at first."
"They should add an in-built framework."
"We previously worked with native applications, and there weren't any good mobile app testing tools. We started working with React Native, which works well with Appium, but it would be good to see better integration; the way elements are displayed can be messy. React Native is very popular nowadays, so it's essential to have that compatibility."
"We haven't been able to fully leverage Appium for multiple reasons. I think number one is just that the tests take a long time to run. We have had some issues around just the results themselves and how predictable they are, but those are not issues with Appium directly."
"The tool needs to add a dependency manager."
"An application developed on the Unity platform, such as a gaming application, objects are moving in that case. Interacting with those elements is still lacking in Appium. Appium doesn't have the internal library to play with the Unity platform. That is a huge lack right now."
"Stability is an area that needs some improvement."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"The interface could be more user-friendly and offer more customization."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"Easier process to move to Lightning Components."
"Error handling features in the tool are a little limited."
"Product is not stable enough and it crashes often."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"The pricing is the constraint."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"Increased performance with less memory and CPU usage."
"The initial setup of SmartBear TestComplete was complex."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
 

Pricing and Cost Advice

"The solution is free."
"The price is good for people to be able to make a favorable decision for the value."
"Appian is open-source, which is not licensed."
"There is no license for this solution because it is open-source."
"This is an open source solution so it does not cost anything for licensing or otherwise."
"I'm unsure if there's any cost associated with Appium. I got the free package which includes the server GUI application and the inspector application, and it was free to download, and that's all I need to get my work done. I'm not aware of any additional costs associated with the tool."
"The solution is open source so it is free."
"As far as I know, Appium is a free solution. It's not for commercial use."
"Salesforce is cheap."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"The price varies depending on the cloud."
"It is very expensive. Its licensing is on a monthly basis."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"The product's additional features can be expensive."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"SmartBear TestComplete is an expensive tool."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Appium?
I do recommend Appium. It is an open-source solution and completely free of charge. We use Appium and Appium Studio a...
What do you like most about Appium?
Appium helps me to do as much as much as I want to.
What is your experience regarding pricing and costs for Appium?
My experience with Appium from a pricing perspective is favorable due to it being open source, making it a cost-effec...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
No data available
 

Overview

 

Sample Customers

Nuvizz, Coupa Software, Eventbrite, Evernote
ADP
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
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