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Appian vs Camunda vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
7.8
Camunda optimizes processes, boosting productivity and reducing costs, though substantial returns require careful planning and time.
Sentiment score
7.1
IBM BPM offers quick ROI by enhancing process efficiency and transparency, outweighing high costs through accelerated operations and reduced errors.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
6.2
Camunda's support is generally helpful, though some users seek improved integration assistance and a better knowledge center.
Sentiment score
6.7
IBM BPM support is responsive and helpful but could improve response speed; high-priority issues receive swift attention.
Their customer service is responsive, and the team is very prompt for support.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
The technical support is generally good.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
6.9
Camunda excels in scalability with modern tools like Docker and Kubernetes, though some face database dependency challenges.
Sentiment score
6.8
IBM BPM excels in scalable performance on WebSphere, offering customization and flexibility, with expertise crucial for optimal setup.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
ECS and Fargate make horizontal scalability very easy.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.8
Camunda is praised for stability and reliability, performing well under load with minimal bugs, earning high ratings.
Sentiment score
7.1
IBM BPM stability varies, with recent versions showing improvements; issues exist under heavy loads and weak network conditions.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
There haven't been any significant outages in my experience with Camunda.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
Camunda needs UI enhancements, improved integration, scalability, security, better support, flexible deployment, and a revised pricing model.
IBM BPM needs UI enhancements, better integrations, improved performance, simplified installation, advanced reports, AI features, and security updates.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
Camunda provides free open-source and costly enterprise versions, offering enhanced features and support, with enterprise fees escalating by usage.
IBM BPM is a costly solution suited for large enterprises, with licensing options often pricier than competitors like Camunda.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
Camunda excels in scalable, flexible process automation with wide standards coverage, integration options, and user-friendly graphical interface.
IBM BPM offers robust SOA, easy process modulation, responsive UI, and seamless integration for effective business process management.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
It is easy for me to define the process and create configurable workflows.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
The integration capabilities of IBM BPM are excellent.
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.3%, down from 6.3% compared to the previous year. The mindshare of Camunda is 16.5%, down from 21.7% compared to the previous year. The mindshare of IBM BPM is 6.0%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Camunda16.5%
IBM BPM6.0%
Appian5.3%
Other72.2%
Business Process Management (BPM)
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Financial Services Firm
26%
Computer Software Company
13%
Government
6%
Insurance Company
6%
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise41
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...
What do you like most about Camunda Platform?
The solution is useful for small projects.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user inter...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Camunda BPM
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: August 2025.
867,497 professionals have used our research since 2012.