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Appian RPA vs EdgeVerve AssistEdge RPA comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
659
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Appian RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Process Automation (20th)
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
27th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 9.6% compared to the previous year. The mindshare of Appian RPA is 1.3%, up from 0.6% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
Appian RPA1.3%
EdgeVerve AssistEdge RPA1.2%
Other92.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Kunal Sharda - PeerSpot reviewer
Director & Key Managerial Personnel at Newlight Technology Solutions Private Limited
Partnering with comprehensive automation for increased efficiency
The best feature of Appian RPA is that it is highly integrated into the Appian platform itself. It is very easy to configure that in the end-to-end Appian automation solution. The second notable feature is that Appian RPA gives you a lot of flexibility in terms of how you want to design the robotic tasks. It has a very detailed orchestration console which provides details about the entire runtime and the logs of Appian RPA where you can find in detail what the robot did on the virtual machine. Appian provides dashboards where users or admins can log in and see how the robots are performing various robotic tasks. It is very detailed and gives substantial insight into how Appian RPA is functioning or is operational. It also lets you drill down into specific details at each task level.
reviewer2728704 - PeerSpot reviewer
Corporate Development Specialist at a tech vendor with 10,001+ employees
Offers a user-friendly interface but lacks enterprise-level features
EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights."
"The most valuable feature is the back-end process automation."
"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."
"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."
"Automation Anywhere is very easy to use; it's a low-code platform that a person who doesn't have any technical knowledge can use."
"It is also easy to design and implement, even for business users who don't have technical skills. A little bit of training is required, about five to seven days, and then they can start. The learning curve is low."
"Automation Anywhere has helped my customers save time and costs, especially in card settlements, where a task that used to take about fourteen days to refund the user now takes the next day or at the same time using Robotic Process Automation."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
 

Cons

"When they develop the product, they don't always provide all the necessary details that a customer needs to implement the product."
"There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well."
"My current and previous companies have had stability issues."
"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."
"The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019."
"AA has many features but the issue is with the loss of overhead on computing resources."
"In high-availability, we have two Control Rooms acting as a cluster so if one fails the other one will take over. But that's not our environment operationally, and the latest information we have is that they identified another product bug."
"I would like to see web and cloud-based platforms for future releases."
"In my opinion, Appian RPA can be improved."
"There are not any areas that need improvement off the top of my head."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
 

Pricing and Cost Advice

"We have a few licenses. They cost roughly $10,000 each."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"The product’s pricing is reasonable."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
Information not available
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Financial Services Firm
18%
Construction Company
17%
Insurance Company
10%
Comms Service Provider
8%
Educational Organization
14%
Construction Company
13%
Manufacturing Company
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise83
Large Enterprise551
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are sti...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released ...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
What advice do you have for others considering EdgeVerve AssistEdge RPA?
Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Jidoka RPA
AssistEdge RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
empark, talan, liverpool, ayesa, aeromexico, teknei
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
Find out what your peers are saying about Appian RPA vs. EdgeVerve AssistEdge RPA and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.