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Appgate SDP vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Appgate SDP
Ranking in ZTNA as a Service
15th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
ZTNA (10th), Secure Access Service Edge (SASE) (17th), Microsegmentation Software (6th)
JumpCloud
Ranking in ZTNA as a Service
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (14th), Enterprise Password Managers (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of May 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Appgate SDP is 3.8%, up from 3.8% compared to the previous year. The mindshare of JumpCloud is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
IgnitiusMolepo - PeerSpot reviewer
Helps us manage traffic-related issues and streamlines access management for the network
Appgate SDP has significantly streamlined our access management, providing a notably efficient solution compared to traditional VPNs. The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort, unlike VPNs which often involve waiting for connection handling and unblocking. Recognizing the robustness of SDP, we made strategic decisions to minimize reliance on VPNs, reserving only two for administrative purposes. In a scenario where Appgate SDP significantly improved our network security posture, the platform played a crucial role in fortifying defenses against major threats. The encryption algorithms utilized by SDP provide a high level of security to our network architecture. Compared to Cisco, SDP proves to be most critical in protecting resources with the help of role-based policies. It only provides selective access to the application. The dynamic policy engine significantly enhances our access control mechanisms. It has single sign-on and multifactor authentication features. It makes processes faster and easier. It has helped our IT team to manage the workload with ease. It gives an intelligent solution whenever they face traffic-related problems. I rate it a nine out of ten.
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"Its initial setup was straightforward."
"The console is cloud-based, which is something I really appreciate."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"It is a scalable solution...The support answers your questions very fast."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"It is pretty stable."
"One of the most important features is stopping lateral movement across our network."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The interface is really friendly. It's simple to understand."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Ability to integrate all applications."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The product enables device management."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Its pricing could be better."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The user interface should be improved as it is not very easy to work with the updates."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"On the cloud, when you make some changes, it may be difficult."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Support is not good enough."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The solution is pretty expensive."
"The cost was around $5 per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Computer Software Company
16%
Comms Service Provider
14%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What do you like most about Appgate SDP?
The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can ...
What is your experience regarding pricing and costs for Appgate SDP?
The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promoti...
What needs improvement with Appgate SDP?
They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features ...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
 

Also Known As

iBoss Cloud Platform
No data available
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Appgate SDP vs. JumpCloud and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.