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SCOM vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
SCOM users experience varied ROI, with advantages in monitoring and management offset by potential licensing costs and latency issues.
Sentiment score
5.4
Companies experience time and cost savings using Splunk AppDynamics, with enhanced productivity and user satisfaction in critical applications.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
Technology lead at Infosys
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
Back office at Reliance Industries Ltd
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
Digital Performance Tester at Amdocs
 

Customer Service

Sentiment score
6.8
Microsoft customer service is generally viewed positively, with efficient assistance and experienced staff, despite occasional consistency issues.
Sentiment score
6.9
Splunk AppDynamics offers generally responsive support with knowledgeable staff, though some users suggest improvements in complex cases and regional presence.
They often treat issues in isolation, not considering how one problem might relate to another.
Network Operations Center at Student Loans Company
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
Assistant Manager at SMS group GmbH
It dives deep into questions, leading to effective solutions, often making it feel that a human is resolving issues at the back end.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
AppDynamics is much more helpful.
Director of Technical Part at NOS SGPS
We got a contact, an account manager, to work directly with for technical support.
Performance Engineer at a pharma/biotech company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
SCOM offers scalable management, efficient load balancing, and high availability but faces challenges with non-Microsoft integration and diverse device monitoring.
Sentiment score
7.2
Splunk AppDynamics offers scalable solutions, effectively handling thousands of users and applications, despite some cost and large deployment challenges.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
Assistant Manager at SMS group GmbH
Our operational efficiency increases multifold, and service delivery has contributed to revenue growth and business expansion.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
Digital Performance Tester at Amdocs
 

Stability Issues

Sentiment score
7.1
SCOM's stability has improved significantly, especially in newer versions like 2019, with proper configuration and resource allocation.
Sentiment score
7.8
Splunk AppDynamics is highly stable, reliable, with minimal downtime; slight slowdowns and UI issues are rare but resolved swiftly.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
Assistant Manager at SMS group GmbH
SCOM is a bit unstable lately, primarily due to a lack of resources.
Network Operations Center at Student Loans Company
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Back office at Reliance Industries Ltd
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Technology lead at Infosys
 

Room For Improvement

SCOM needs better dashboards, lower licensing costs, easier integration, improved reporting, enhanced support, and efficient alert management.
Splunk AppDynamics requires enhanced UI, integration, reporting, visibility, alerting simplicity, and support for technologies and pricing improvements.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
ICT System Administrator at College of Europe
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
Network Operations Center at Student Loans Company
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
Assistant Manager at SMS group GmbH
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
AI could provide more insights for annual or half-yearly reports and forecast future changes in the asset landscape.
Senior Delivery Manager at GE Vernova
Functionality-wise, I would like to see more cognitive solutions in Splunk AppDynamics, ideally with a single agent that can implement policies and provide predictive insights regarding application performance degradation during peak times.
Technology Architect at a tech vendor with 1,001-5,000 employees
 

Setup Cost

SCOM pricing varies with agreements, often part of cost-effective Microsoft packages, though licensing can be complex initially.
Splunk AppDynamics pricing is high but seen as cost-effective due to its robust features and strong return on investment.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Development Operations Engineer at a retailer with 10,001+ employees
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Manager, System Scom at Handelsbanken
The resource team finds the best prices, ensuring that Splunk AppDynamics is an acceptable option for the end user.
Senior Delivery Manager at GE Vernova
 

Valuable Features

SCOM efficiently monitors Microsoft environments with integration, customizable dashboards, real-time reporting, and automated alerts for proactive management.
Splunk AppDynamics excels in real-time monitoring, end-to-end tracing, AI insights, optimizing performance, and enhancing infrastructure management.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
Network Operations Center at Student Loans Company
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
Assistant Manager at SMS group GmbH
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
ICT System Administrator at College of Europe
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
Back office at Reliance Industries Ltd
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
Regional Director at iSecureMind Integrated Solutions
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
Technology lead at Infosys
 

Categories and Ranking

SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd), Network Monitoring Software (14th)
Splunk AppDynamics
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
271
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

SCOM and Splunk AppDynamics aren’t in the same category and serve different purposes. SCOM is designed for Event Monitoring and holds a mindshare of 9.9%, up 8.5% compared to last year.
Splunk AppDynamics, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 4.3% mindshare, down 4.9% since last year.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.9%
OpenText AI Operations Management7.9%
ServiceNow IT Operations Management7.7%
Other74.5%
Event Monitoring
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics4.3%
Dynatrace5.3%
Datadog4.6%
Other85.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified monitoring has transformed agriculture training data into secure, actionable insights
The foundational pillars of Splunk AppDynamics are very strong, and we do not have any issues. However, there are standardization challenges with limited visibility on some parameters when the system is integrated with multiple platforms because of differing technology stacks. Many applications function on different technologies, making fetching data difficult. We have discussed this with the business team, and they have said that they will offer a standardized application architecture through which APIs can be made more stable and accommodating. We have also requested a centralized monitoring framework and network, as many clients operate out of India and have requested centralized systems for real-time performance monitoring with just one click. Improvements and enhancements are happening weekly, and there are requests for regular training and orientation. I believe those things can be incorporated, but otherwise, everything is fantastic. For the agriculture ecosystem, there are many areas in remote or rural areas where connectivity constraints are huge. Limited internet bandwidth makes real-time monitoring difficult. We have requested the team to develop a hybrid model for real-time monitoring on lower bandwidth as well. Deploying offline-first or low-bandwidth solutions would strengthen synchronization. Additionally, mobile applications for rural environments would be beneficial. In data quality and governance, sometimes the system gives duplicate records, and there is inconsistency when checking data fields. It is not frequent, but we believe a complete solution can be developed here.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
25%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise37
Large Enterprise203
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
What needs improvement with AppDynamics?
The solution is available at an inflated cost.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about ServiceNow, Microsoft, BMC Helix and others in Event Monitoring. Updated: June 2026.
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