We performed a comparison between AppDynamics, Dynatrace, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"After we implemented this solution, we can easily determine the root cause of issues."
"It provides everything into one view, so we can track information from one place to another."
"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"The Dashboard is very useful, as you can monitor different parameters on the same screen."
"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."
"The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"It provides a better understanding of what is going on."
"A very powerful solution for the end user."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The product’s auto-remediation feature helps with automation."
"We are able to do problem determination on runaway processes."
"It's easy to use."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"There are too many installers available for this solution."
"AppDynamics's agent management could be improved."
"AppDynamics should improve its ability to track all the transactions."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The Log Analytics feature is a bit complicated."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"The price of the solution could improve."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"Two things that can be improved are the licensing and the Business dashboard."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Ability to better identify SDQ script errors would be helpful."
"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."
"The container platform could include more value-added features."
"There's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The price could be improved."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
